Assisted Living Manager

Carriage Inn Katy • Katy, TX

6d

About The Position

Cardinal Bay, a mission-driven not-for-profit senior living health care organization, is seeking a full-time Assisted Living Manager for Carriage Inn Katy. The manager provides direct resident care according to individual service plans, treats residents with respect and dignity, recognizes individual needs, encourages independence, and helps foster a homelike atmosphere. The role also supports staffing and scheduling across shifts, including arranging coverage for call-offs.

The position combines medication administration and resident-care duties with staff guidance and administrative support. The manager assists with orienting, mentoring, and training Resident Assistants and Resident Medication Aides; monitors residents’ health and treatment responses; maintains records and reports; supports emergency response; and helps ensure medication-room cleanliness, accurate controlled-substance counts, and adequate supplies. Administrative responsibilities include coordinating assignments and schedule coverage, assisting with staffing schedules and attendance records, conducting medication cart audits, supporting service plans and assessments, and helping resolve concerns from residents, employees, and guests.

The regular schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The manager may need to cover Resident Assistant or Resident Medication Aide shifts (6:00 a.m.–2:00 p.m., 2:00 p.m.–10:00 p.m., or 10:00 p.m.–6:00 a.m.) and participates in a weekend and holiday Manager-on-Duty rotation.

Requirements

• High school diploma or GED.
• Current CPR certification.
• One to two years of prior resident-care experience in a senior living community.
• Delegation by a Registered Nurse for medication administration.
• Excellent communication and customer-service skills.
• Strong problem-solving skills, good judgment, and attention to detail.
• Understanding of HIPAA requirements.

Responsibilities

• Provide direct resident care in accordance with individual service plans and the Resident Assistant job description, while respecting residents’ dignity, individual needs, and independence.
• Administer medications and treatments as prescribed, assist residents with medication according to procedure, supervise residents who self-administer, and monitor treatment responses and possible medication interactions or side effects.
• Follow medication, treatment, and infection-control policies and procedures; consult residents’ physicians when uncertain about administering medication and notify the Director of Resident Care about concerns or changes.
• Maintain timely and accurate resident records, including medication distribution, activities, incidents, observations, changes in physical condition or behavior, visitors, and assigned weekly or monthly summaries.
• Respond promptly to resident requests and emergencies, follow emergency procedures, and serve as a member of the community’s Emergency Response team.
• Orient, mentor, guide, and assist with training new and current Resident Medication Aides and Resident Assistants, including EMR training, order verification, onboarding, and customer-service support.
• Receive resident reports, accurately count controlled substances with the outgoing Resident Medication Aide, and accept responsibility for the keys after verifying the count.
• Maintain the cleanliness and organization of the medication supply room and medication room, and ensure supplies are stocked and ready.
• Ensure adequate staffing to meet resident needs and facility policy and state regulations, including finding replacements for absent staff and covering scheduling gaps.
• Coordinate Resident Assistant and Resident Medication Aide assignments and daily staffing sheets; assist the Director of Resident Care with per-cycle staffing schedules and communicating schedule changes.
• Carry the staffing on-call phone when the Director of Resident Care, LVN, or Executive Director is unavailable, at least once per month.
• Meet monthly with the Director of Resident Care regarding staffing questions and complete attendance records, including PTO, call-outs, and tardiness; ensure staff use the time-and-attendance system for time-off requests.
• Assist with updating the Communication Log and Shower Schedule at the beginning of each shift, and ensure shift reports are documented in the communication binder and 24-hour report at each shift change.
• Conduct weekly medication cart audits by Friday, dispose of expired medications, identify refill needs, follow up with pharmacies, and notify the Director of Resident Care of delayed refills.
• Assist with filing in resident charts and other administrative office tasks, service-plan development, and assessments.
• Complete inventory reorder forms and assist with stocking supplies.
• Work with residents, employees, and guests to address concerns and requests.
• Attend required in-services, maintain a professional appearance and good personal hygiene, encourage teamwork, and perform other assigned duties.

Benefits

• Health, dental, and vision coverage, with Cardinal Bay contributing over 50% of the cost.
• Life insurance fully paid by Cardinal Bay.
• Full-time employees receive 3.5 weeks of paid vacation for their first five years, increasing to 4.5 weeks thereafter; vacation may be used, rolled over, or cashed in.
• Discounts on auto, home, and pet insurance.
• Perks @ Work discounts on electronics, personal travel, apparel, home needs, entertainment, fitness and nutrition, and childcare costs.
• Employee Assistance Program offering confidential support for family, work, legal, identity-theft recovery, mental health, and everyday-life matters.
• $300 full-time employee referral benefit.
• Advancement and cross-training opportunities at all eight communities.
• 401(k) retirement savings plan with matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED