Assisted Living Manager

Village On the Park Oklahoma City•Oklahoma City, OK

About The Position

Cardinal Bay is seeking a full-time Assisted Living Manager at Village on the Park Oklahoma City. The role combines direct resident care with administrative and staffing responsibilities. The manager provides care in accordance with individual service plans, treats residents with respect and dignity, recognizes individual needs, encourages independence, and helps foster a homelike community atmosphere. The position also assists with scheduling across shifts and finding replacement staff when employees call off. The manager administers medications and treatments as prescribed, monitors residents’ responses and condition, maintains timely and accurate records, supports medication and resident-care staff through training and guidance, and assists with onboarding and EMR-related tasks. Administrative duties include coordinating assignments, helping maintain staffing schedules and attendance records, conducting medication-cart audits, overseeing medication-room cleanliness and refill follow-up, supporting service-plan development, and helping resolve requests or concerns from residents, employees, and guests. The posted schedule is 9:00 a.m.–5:00 p.m., Tuesday through Saturday. The manager may be required to fill in for Resident Assistant or Resident Medication Aide shifts as needed and participates in a weekend and holiday Manager-on-Duty rotation. The position is delegated by a Registered Nurse for medication administration.

Requirements

  • High school diploma or GED.
  • Current CPR certification.
  • 1–2 years of prior resident-care experience in a senior living community.
  • Delegation by a Registered Nurse for medication administration.
  • Certified Nurse Assistant credential with state-approved Medication Assistant Certification.
  • Excellent communication and customer-service skills.
  • Strong problem-solving skills, good judgment, and attention to detail.
  • Understanding of HIPAA requirements.

Responsibilities

  • Provide direct resident care in accordance with individual service plans and the Resident Assistant job description.
  • Treat residents with respect and dignity, recognize individual needs, encourage independence, and foster a homelike atmosphere.
  • Administer medications and treatments as prescribed, assist residents with medication as permitted by procedure, and supervise residents who self-administer medication.
  • Monitor residents for medication interactions, side effects, treatment response, and changes in physical or emotional condition; promptly report changes to the appropriate supervisor.
  • Follow medication-administration and infection-control policies and procedures.
  • Maintain timely and accurate resident records, including medication distribution, activities, incidents, observations, condition or behavior changes, and other required documentation.
  • Write weekly or monthly summaries as assigned, addressing problems identified in service plans.
  • Orient, train, mentor, and guide Resident Medication Aides and Resident Assistants; assist with EMR training, order verification, and new-employee onboarding.
  • Enter incident reports into the EMR and communicate with physicians by fax when the nurse is absent, as applicable.
  • Maintain medicine-supply-room cleanliness and organization; oversee medication-room cleanliness and conduct weekly medication-cart audits, including identifying expired medications and needed refills and following up with pharmacies.
  • Receive resident reports and verify controlled-substance counts with the outgoing Resident Medication Aide before accepting keys.
  • Respond promptly to resident requests, emergency call pendants, telephone calls, and requests from family and friends; follow emergency procedures and serve on the community Emergency Response team.
  • Assist with staffing coverage by identifying replacements for absent personnel and scheduling gaps, coordinating daily assignments, and helping create and communicate per-cycle schedules.
  • Take responsibility for the staffing on-call phone when designated leadership is unavailable, at least once per month.
  • Meet monthly with the Director of Resident Care regarding staffing questions and attendance records; help track PTO, call-outs, and tardiness, and ensure staff use the time-and-attendance system for time-off requests.
  • Update the Communication Log and Shower Schedule at the beginning of shifts and help ensure shift reports are documented at each shift change.
  • Assist with service-plan development and assessments, chart filing, and other administrative office tasks.
  • Ensure supplies are stocked, assist with inventory and reordering, and support customer service by working with residents, employees, and guests to address concerns and requests.
  • Attend required in-services, maintain a professional appearance and good personal hygiene, encourage teamwork, and perform other assigned responsibilities.

Benefits

  • Health, dental, and vision coverage, with Cardinal Bay contributing over 50% of the cost.
  • Life insurance fully paid by Cardinal Bay.
  • Full-time employees receive 3.5 weeks of paid vacation during the first five years, increasing to 4.5 weeks thereafter; vacation may be used, rolled over, or cashed in.
  • Discounts on auto, home, and pet insurance.
  • Perks @ Work discounts on electronics, personal travel, apparel, home needs, entertainment, fitness and nutrition, and childcare costs.
  • Employee Assistance Program with confidential support for family, work, legal matters, identity-theft recovery, mental health, and everyday life.
  • $300 full-time employee referral benefit.
  • Advancement and cross-training opportunities across eight communities.
  • 401(k) retirement savings plan with matching contributions.
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