Business Office Manager

Brenwood Park Assisted Living • Franklin, WI

9d

About The Position

Riverview Village Senior Living in Menomonee Falls, Wisconsin, and Brenwood Park Assisted Living in Franklin, Wisconsin, are seeking an experienced Business Office Manager to support operations across both communities. The role leads business office functions, supports employees, partners with community leadership, and helps create positive experiences for residents and families.

The Business Office Manager oversees payroll, billing, accounts payable, resident financials, recruitment, onboarding, employee and resident records, HR administration, and compliance. The position also improves business office processes, works with Executive Directors and department leaders, and supervises and develops office team members. Current CBRF certifications in Standard Precautions, First Aid & Choking, and Fire Safety are required; Medication Administration certification is preferred.

Requirements

• Previous Business Office Manager or similar experience in Senior Living, Assisted Living, Skilled Nursing, or Long-Term Care.
• Strong payroll, billing, HR, and office management experience.
• Ability to manage multiple priorities and support two communities.
• Exceptional organization, communication, and leadership skills.
• Current CBRF certification in Standard Precautions.
• Current CBRF certification in First Aid & Choking.
• Current CBRF certification in Fire Safety.

Nice To Haves

• Medication Administration certification.

Responsibilities

• Manage payroll, billing, accounts payable, and resident financials.
• Handle recruitment, onboarding, and employee file management.
• Administer HR functions and support compliance.
• Manage resident and employee records.
• Oversee business office operations and improve processes.
• Partner with Executive Directors and department leaders.
• Supervise and develop office team members.
• Support operations across two senior living communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed