Office Manager - Business Office Manager

UnitedHealth Group • Bartlett, TN

2h • $24 - $36

About The Position

The Office Manager/Business Office Manager oversees nonclinical care center operations and administrative support functions. The role partners closely with the Director of Operations, Clinical Manager, and corporate teams to support efficient operations, regulatory compliance, accurate billing and payroll support, and effective business office management. The position may require travel up to 25% for meetings, coordination with corporate teams, or other business needs.

Requirements

• At least 2 years of office, administrative, or related business experience.
• At least 1 year of experience using basic computer systems and Microsoft Office applications, including Excel.
• At least 1 year of experience with office administration, record keeping, billing, payroll, or personnel management processes.
• At least 1 year of experience demonstrating solid written, verbal, and interpersonal communication skills.
• Current, valid driver’s license, reliable transportation, and required liability insurance.

Nice To Haves

• Bachelor’s degree in business or a related field.
• At least 1 year of experience working in a healthcare, home health, or hospice environment.
• Experience using Homecare Homebase and/or claims management systems.
• Intermediate Excel skills, including report review and data analysis.

Responsibilities

• Oversee nonclinical care center administrative operations, including office support, staffing coordination, onboarding, documentation, supplies, phones, mail services, space utilization, and scheduling activities.
• Provide indirect supervision and support to the Business Office Specialist while coordinating with care center leadership and corporate teams to ensure efficient business office processes.
• Support payroll, timekeeping, mileage, vendor, facility contract, invoice, and physician timesheet processes by resolving discrepancies and coordinating with appropriate internal partners.
• Monitor billing and claims activities, facilitate pre-bill audit meetings, resolve bill holds and billing adjustments, and serve as a care center resource for billing-related processes and procedures.
• Promote compliance with payer requirements, company policies, federal and state regulations, employee documentation standards, and confidentiality requirements for patient, staff, and organizational information.
• Perform other related duties as assigned.
• Travel up to 25% for meetings, coordination with corporate teams, or other business needs.

Benefits

• Comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs.
• Equity stock purchase.
• 401(k) contribution, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed