Business Office Manager

Compass Surgical Partners • Henrico, VA

11d • Onsite

About The Position

The Business Office Manager leads the business office functions at Short Pump CV Ambulatory Surgery Center and serves as a core member of the facility leadership team. The position integrates patient access, scheduling, registration, revenue-cycle coordination, medical-record workflow, patient rights, privacy, customer service, and administrative controls to support safe, efficient, compliant, and financially responsible operations. The manager partners with the CEO/Administrator and Director of Nursing to ensure front-end processes, records, staff practices, and supporting evidence are reliable and readily retrievable during surveys.

Short Pump CV Ambulatory Surgery Center is an outpatient cardiovascular surgery center in Henrico, Virginia. Its services will include diagnostic heart catheterization, coronary and peripheral interventions, and pacemaker and implantable cardiac device procedures. The center is owned and operated in partnership with BSMH and Compass Surgical Partners. The anticipated hire date is January 2027, ahead of the center’s planned February 2027 opening. The schedule is Monday through Friday, with no nights, weekends, holidays, or call.

Requirements

• 1–3 years of medical billing experience.
• Strong organizational, analytical, and communication skills.
• Proficiency in Microsoft Office, including Excel.

Nice To Haves

• Supervisory or leadership experience preferred.
• A bachelor’s degree in a business-related field preferred; equivalent experience is required.
• Experience with practice management and accounts payable systems preferred.

Responsibilities

• Lead and supervise business office staff, materials management, and medical records functions.
• Oversee accounts receivable, billing, collections, scheduling, registration, and cash management.
• Ensure timely and accurate month-end close, financial reporting, and key performance metrics.
• Partner with the CBO to monitor accounts receivable, collections, and billing accuracy.
• Ensure insurance verification and authorizations are completed before services are provided.
• Maintain compliance with regulatory, accreditation, and facility policies.
• Build and maintain strong relationships with surgeon offices and practice staff.
• Support budgeting, payroll coordination, and operational reporting with the Administrator.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed