Business Office Manager

Koru Health•Racine, WI

13d•Onsite

About The Position

Under the direction of the Executive Director, the Business Office Manager handles vendor and resident accounts, including lease signings, and oversees the reception staff. The role manages vendor accounts for local businesses serving the campus or community and keeps resident accounts accurate and updated according to their leases. It supports lease renewals and signings, property-management software, general administrative work, collections and treasury-related tasks, internal reporting, and document management. The position directly supervises reception staff and supports the review, development, and implementation of administrative policies and procedures. Candidates with RealPage experience are sought.

Requirements

At least 2 years of property management experience.
Previous experience working with resident satisfaction, budgets, and regulatory compliance.

Nice To Haves

Previous supervisory experience is preferred.
RealPage experience is sought.

Responsibilities

Manage vendor accounts for local businesses providing services to the campus or community.
Manage resident accounts and ensure they are accurate and updated according to leases.
Support lease rental renewals and lease signings.
Maintain and update property-management software used for accounting, reporting resident accounts and charges, and tracking building occupancy.
Support administrative functions, including processing invoices, completing credit card reports, and purchasing for the community in coordination with peer department heads.
Directly supervise and manage receptionists to provide customer service and a positive first impression for visitors.
Support the review, development, and implementation of administrative policies and procedures.
Support collection of customer charges and related cash and treasury management tasks, including ACH oversight, manual check deposits, and recordkeeping.
Support internal reporting and document management.