Business Office Manager

Brookdale Senior Living Inc.•Houston, TX

13d

About The Position

The Business Office Manager is primarily responsible for the business office operations of a Brookdale community. The role supports the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements. It also helps attract, engage, develop, and retain the associates needed to provide residents with high-quality care and personalized services while minimizing premium labor, in conjunction with the HR department in a CCRC. The manager supports effective communication with associates, residents, families, vendors, and other visitors; ensures residents are billed properly and receivables are collected on time; oversees payroll accuracy; and ensures vendor invoices are appropriately billed and paid promptly. The role supports an inclusive community culture and may directly supervise another department. Brookdale describes opportunities for career advancement, including roles such as Director of Financial Services, Human Resources Manager, and Executive Director. The company also offers professional development and health and wellness programs. The position is associated with Brookdale communities, but a specific workplace arrangement is not stated.

Requirements

Associate degree or equivalent from a two-year college or technical school, or additional years of experience substituted for the education requirement on a year-for-year basis.
Minimum of three years of related experience and/or training.

Nice To Haves

Previous managerial experience.
Previous experience in an office setting.

Responsibilities

Lead and oversee the community’s business office operations.
Help attract, engage, develop, and retain community associates needed to provide high-quality care and personalized services, while minimizing premium labor in conjunction with HR in a CCRC.
Support the Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
Ensure effective communication with associates, residents, families, vendors, and other community visitors.
Ensure residents are properly billed for services and lead timely collection of receivables.
Oversee payroll processes to ensure associates are paid correctly.
Ensure vendor invoices for community goods and services are billed appropriately and processed for payment on time.
Support an inclusive community culture.
May directly supervise another department.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible part-time and full-time associates; temporary associates may participate in the company’s 401(k) program.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional ID theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Professional development and ongoing health and wellness programs.
Advancement opportunities.
Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates with at least one year of service.