Assistant Store Manager Jobs

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Assistant Store Manager

MINISO USA•Montebello, CA
•$18 - $25

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, delivering exceptional customer service, and driving store performance. The role leads Shift Leads and Sales Associates, promotes Miniso’s mission and core values, and supports sales and productivity goals through coaching and team development. It also helps maintain merchandising and operational standards, manage inventory and administrative tasks, and ensure compliance with company policies and procedures. The position reports directly to the Store Manager and may require travel between locations or relocation or management of additional stores based on business needs. The pay range is USD $18.00–$25.00 per hour.

Requirements

  • Proven successful experience in retail management.
  • At least 1 year of retail management experience, with a strong track record of leading teams.
  • Strong leadership, organizational, and customer management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to travel between locations.
  • Ability to relocate or manage additional stores based on business needs.
  • High school diploma or equivalent required.

Nice To Haves

  • Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related field.

Responsibilities

  • Lead a team of Shift Leads and Sales Associates while supporting the Store Manager.
  • Promote Miniso’s mission and core values.
  • Support smooth store operations, exceptional customer service, merchandising standards, operational procedures, and sales performance.
  • Promote membership sign-ups and customer loyalty to increase retention and sales.
  • Mentor trainee associates, help achieve sales targets, and support business growth.
  • Help manage inventory levels, shipments, damages, returns, and supplies.
  • Assist with recruiting, training, staffing, and retaining store talent.
  • Support administrative tasks, including staff scheduling, inventory management, and compliance with company policies, procedures, and handbook guidelines.
  • Help maintain store condition and visual merchandising standards, sharing insights and feedback with the Store Manager.
  • Provide constructive feedback that encourages recognition, accountability, growth, and continuous improvement.
  • Work with the Store Manager and Loss Prevention Team to address internal and external shrink in accordance with company policies and procedures.
  • Train, motivate, mentor, and provide constructive feedback to the sales team to achieve sales targets.
  • Perform cash-handling tasks in accordance with standard operating procedures.
  • Maintain a clean and safe environment for associates and customers.

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