JD Store Management - Lighthouse Place Premium Outlets, Michigan City, IN

JD Sports Fashion•Michigan City, IN

1d•Onsite

About The Position

As a member of store management at JD Finish Line, the Assistant Store Manager and Supervisor help manage daily store operations, lead and develop the team, deliver exceptional customer experiences, and contribute to store and company growth. The role includes responsibilities across team leadership, sales, customer service, merchandise and inventory management, visual merchandising, store maintenance, financial performance, and community engagement. Employees may also be assigned additional duties or projects, and the company may modify the job description or request duties outside the normal scope of work. The role requires availability for the hours needed to open and close the store, including mornings, days, and nights, as well as weekends and holidays. Assistant Store Managers have a minimum standard work week of five days and an average standard week of 44 hours, with increased hours during peak sales periods. Supervisors must be available at least five days per week and work a minimum standard of 30 hours per week. Regular attendance and punctuality, reliable transportation, and the ability to communicate and perform business-related tasks in English are required. Employees may need to move to other company locations based on operational needs and career growth. This position is in a moderately noisy retail setting. It involves prolonged standing, stooping, kneeling, reaching, pulling, occasional ladder or stair use, and regularly lifting items weighing 5–25 pounds; heavier lifting may be required in certain circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 years old. Reasonable accommodations may be made for qualified individuals as required by law.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
A passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours and at least five days of availability; minimum standard work week of 30 hours.
Punctuality and regular attendance consistent with company policy.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
May need to relocate to different company locations based on operational needs and career growth.
Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, possible ladder or stair use, and regular lifting of 5–25 pounds; heavier lifting may sometimes be required.
Good vision, including color differentiation.
Must be at least 18 years old.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity; identify opportunities for improvement and implement solutions.
Perform additional duties and projects as required.