Administrative Coordinator Jobs

About The Position

Requirements

• Demonstrate excellent interpersonal skills.
• Exhibit strong organizational skills.
• Remain patient and calm when dealing with frustrated customers or homeowners.
• Work well with a team.
• Demonstrate ability to use Microsoft Outlook and Excel.
• Conduct independent research.
• Maintain a professional, friendly, and outgoing demeanor.
• Demonstrate strong problem-solving skills.
• Multitask effectively.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Manage Service Technicians’ schedules.
• Oversee daily Service Technicians’ interactions with customers.
• Act as a liaison between Salesmen, Builders, Homeowners, and the Service Department.
• Answer questions regarding service.
• Address and resolve service-related issues or complaints.
• Report problems and unresolved issues to the Department Manager.
• Write up service requests and service reports.
• Schedule appointments with builders or homeowners.
• Maintain service parts for open service orders.

Benefits

• Competitive pay with the opportunity to work overtime.
• Company medical contribution toward a Health Savings Account.
• Dental and vision insurance.
• Life insurance and short- and long-term disability coverage.
• 401(k) retirement savings plan with a company match.
• Benefits eligibility for full-time employees begins on the first day of the month following 30 days of employment.