Graduate Studies & Career Development

California State University•San Francisco, CA

3d•$63,288 - $67,164•Onsite

About The Position

The Student Success & Workforce Partnerships Coordinator coordinates implementation of the federally funded Strengthening Institutions Program (SIP) under the general direction of the Associate Dean of Graduate Studies & Career Development and in collaboration with the Project Lead. The role serves as the operational connector for the university’s Student Success and Career Pathways Ecosystem, working with campus units, faculty, employers, community organizations, alumni, and other partners to coordinate student success and career-connected learning initiatives. The position coordinates cross-unit workflows, partnerships, use of the GivePulse platform, communications and outreach, program operations, records, reporting, and events. It supports opportunities such as internships, community-engaged learning, undergraduate research, mentoring, employer engagement, and workforce preparation. The appointment is temporary, grant-funded, and will end on or before November 30, 2027; continuation depends on grant funding. It is assigned to on-campus operations in California, though occasional telework may be possible. The position may require occasional evening and weekend work, local travel, and physical handling or setup of event materials weighing up to 20 pounds.

Requirements

General knowledge and skills in the applicable administrative or program field, with foundational knowledge of public administration principles, practices, and methods, normally gained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, or evaluation of administrative policies, procedures, practices, or programs.
Ability to independently plan, organize, coordinate, and implement complex projects involving multiple priorities and stakeholders.
Expertise in research, analysis, evaluation, and interpretation of information to develop sound conclusions and recommendations.
Ability to understand complex issues from a broad organizational perspective and develop strategic and operational solutions.
Ability to exercise independent judgment and discretion when interpreting policies, analyzing problems, and recommending courses of action.
Ability to establish and maintain collaborative working relationships with faculty, staff, administrators, students, and external partners.
Ability to communicate information and ideas effectively through written reports, presentations, and facilitation of meetings and collaborative processes.
Ability to analyze data, evaluate program effectiveness, and develop recommendations supporting continuous improvement and informed decision making.
Ability to coordinate complex projects, facilitate collaboration among multiple stakeholders, manage competing priorities, and maintain attention to detail.

Nice To Haves

Master’s degree in higher education, student affairs, public administration, business administration, nonprofit management, communications, education, or a related field.
Three or more years of progressively responsible professional experience in higher education, workforce development, career services, experiential learning, community engagement, project coordination, or a related field.
Experience coordinating complex cross-functional projects involving multiple stakeholders and campus or community partners.
Experience working collaboratively with faculty, staff, students, employers, community organizations, government agencies, alumni, or other external partners.
Experience supporting career readiness, experiential learning, community-engaged learning, academic internships, undergraduate research, employer engagement, workforce development, student success initiatives, or related higher education programs.
Experience administering, configuring, or supporting technology platforms such as GivePulse, Handshake, CRM systems, Salesforce, or similar engagement, relationship management, or project management systems.
Experience developing operational workflows, documentation, training materials, standard operating procedures, or business process improvements.
Experience coordinating communications, marketing, social media, websites, newsletters, and outreach campaigns to increase participation and engagement.
Experience planning and coordinating workshops, conferences, career fairs, community engagement activities, employer events, or other campus programs and special events.
Experience collecting, analyzing, and reporting data for assessment, continuous improvement, program evaluation, or grant reporting.
Demonstrated ability to build collaborative relationships and work effectively across organizational units while supporting shared goals and maintaining positive working relationships.
Excellent organizational, communication, interpersonal, project management, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Coordinate operational implementation of the Student Success and Career Pathways Ecosystem in alignment with project goals, timelines, and performance objectives.
Serve as an operational connector among campus units, faculty, employers, community organizations, alumni, and other partners, facilitating communication, collaboration, referrals, and coordinated delivery of initiatives.
Coordinate cross-unit workflows, shared implementation activities, project schedules, deliverables, meetings, communications, and follow-up.
Identify opportunities to expand student participation in career readiness, experiential learning, employer engagement, mentoring, undergraduate research, internships, community-engaged learning, and other career-connected learning.
Develop and maintain operational procedures, workflow documentation, resource materials, and process improvements that support institutional capacity and sustainability.
Coordinate employer, industry, alumni, government, and community partnerships, including partner onboarding, communications, participation, and operational support.
Coordinate partner participation in career fairs, networking events, workshops, information sessions, recognition events, and other project activities.
Maintain partner information, engagement records, and opportunity data in GivePulse and other university systems.
Coordinate the day-to-day administration and continuous improvement of GivePulse, including configuration, workflows, user accounts, opportunities, forms, pathways, digital credentials, and reporting features.
Provide GivePulse onboarding, training, consultation, and user support; troubleshoot issues and liaise with GivePulse customer support.
Maintain platform documentation, standard operating procedures, user guides, and training resources; coordinate cross-training with Institute for Civic & Community Engagement staff.
Monitor platform utilization, participation records, and data quality; generate reports, dashboards, and participation data for evaluation, grant reporting, decision making, and planning.
Coordinate communications and marketing for the ecosystem and its opportunities through websites, newsletters, email, social media, digital signage, and other channels.
Develop promotional content, stories, spotlights, and materials; coordinate outreach and event promotion; monitor engagement and recommend ways to increase participation.
Ensure communications and outreach materials align with university branding, accessibility standards, and project goals.
Coordinate day-to-day SIP operations, including logistics, scheduling, meetings, administrative support, milestones, and follow-up.
Collect, organize, and maintain project records, reports, correspondence, and documentation for grant implementation, assessment, compliance, and institutional reporting.
Prepare reports, presentations, meeting materials, agendas, summaries, and action items; coordinate data requests and documentation from participating units.
Recommend improvements to administrative processes, workflows, and documentation; collaborate with the Project Lead to implement priorities and meet project objectives.
Perform other duties as assigned.