Program Coordinator Student Success & Workforce Partnerships - CSU San Francisco

Another Source • San Francisco, CA

2d • $63,288 - $67,164 • Onsite

About The Position

San Francisco State University is hiring a Program Coordinator to help launch and operate its federally funded Strengthening Institutions Program and Student Success and Career Pathways Ecosystem. The onsite, full-time position is based in San Francisco and is a five-year grant-funded appointment. The coordinator will connect campus departments, faculty, students, employers, alumni, government agencies, and community organizations to expand student access to internships, mentoring, undergraduate research, community-engaged learning, and other career-connected experiences. The role turns strategic goals into programs by coordinating partnerships and workflows, supporting technology implementation, promoting opportunities, and maintaining systems that support student success and career readiness.

The position reports to the Associate Dean of Graduate Studies & Career Development and works closely with the Project Lead. Responsibilities span cross-unit program implementation, employer and community partnerships, GivePulse administration and reporting, communications and student engagement, and program operations. Occasional evening and weekend work or local travel may be required. Occasional lifting and moving of materials and equipment weighing up to 20 pounds, including event setup, is also involved. Relocation assistance is not available.

Requirements

• Bachelor's degree and/or equivalent training and administrative experience involving research, analysis, evaluation, or the development and improvement of administrative policies, procedures, practices, or programs.
• General knowledge of administrative or program operations, including foundational public administration principles and practices.
• Ability to independently plan, organize, coordinate, and implement complex projects involving multiple priorities and stakeholders.
• Strong research, analytical, and problem-solving skills, including evaluating information and developing sound recommendations.
• Ability to understand complex organizational challenges and identify practical strategic and operational solutions.
• Sound judgment and discretion in interpreting policies, analyzing problems, and recommending actions.
• Ability to establish collaborative working relationships with faculty, staff, administrators, students, and external partners.
• Strong written and verbal communication skills, including preparing reports, delivering presentations, and facilitating meetings.
• Ability to analyze data, evaluate program effectiveness, and recommend improvements that support informed decision-making.
• Excellent organizational skills, attention to detail, and ability to coordinate complex projects while managing competing priorities.
• Must comply with CSU Executive Order 1083 and California's mandated reporter requirements as a condition of employment.
• Ability to undertake occasional lifting and moving of materials and equipment weighing up to 20 pounds.

Nice To Haves

• Master's degree in higher education, student affairs, public administration, business administration, nonprofit management, communications, education, or a related field.
• Three or more years of progressively responsible professional experience in higher education, workforce development, career services, experiential learning, community engagement, project coordination, or a related field.
• Experience coordinating cross-functional projects with multiple stakeholders, departments, or community partners.
• Experience collaborating with faculty, staff, students, employers, alumni, government agencies, and community organizations.
• Background supporting student success, career readiness, internships, experiential learning, community engagement, undergraduate research, or workforce development initiatives.
• Experience administering or supporting GivePulse, Handshake, Salesforce, CRM systems, or similar engagement and project management tools.
• Experience developing operational workflows, training materials, documentation, standard operating procedures, or process improvements.
• Experience coordinating marketing, communications, websites, newsletters, social media, and outreach campaigns.
• Experience planning workshops, career fairs, conferences, community engagement activities, employer events, or other campus programs.
• Experience collecting, analyzing, and reporting data for program assessment, grant reporting, or continuous improvement.
• Demonstrated success building collaborative relationships across organizational units while maintaining positive working relationships.
• Strong communication, interpersonal, organizational, project management, and problem-solving skills, with a collaborative, service-oriented approach and commitment to diversity and inclusion.

Responsibilities

• Help launch and coordinate the Student Success and Career Pathways Ecosystem, aligning activities with project goals, timelines, and priorities.
• Connect Career & Leadership Development, the Institute for Civic & Community Engagement, academic departments, faculty, advising teams, and other campus partners.
• Coordinate shared workflows, referrals, communications, and operations that help students access career-connected learning.
• Collaborate with campus partners to expand internships, mentoring, undergraduate research, community-engaged learning, and workforce development opportunities.
• Manage project schedules, meetings, deliverables, and follow-up; develop documentation, resources, and operational procedures; and identify process improvements.
• Coordinate engagement with employers, industry representatives, alumni, government agencies, and community organizations; support partner onboarding and ongoing participation.
• Connect students with internships, mentoring, networking, community-engaged learning, and professional development opportunities, and coordinate partner participation in events and programs.
• Maintain partnership records and opportunity data in university systems.
• Support implementation, administration, and improvement of GivePulse, including platform configuration, accounts, opportunities, reporting, digital credentials, onboarding, training, troubleshooting, and user support.
• Liaise with GivePulse customer support and develop platform guides, training materials, standard operating procedures, and other resources.
• Monitor platform usage, participation data, and data quality; prepare reports and dashboards; and collaborate on system enhancements and sustainability.
• Coordinate communications and outreach; create and manage content for websites, newsletters, email, social media, digital signage, and other channels.
• Develop campaigns and highlight student success stories, faculty contributions, employer partnerships, and program accomplishments; promote campus programs and evaluate outreach effectiveness.
• Ensure communications align with university branding, accessibility standards, and program objectives.
• Coordinate day-to-day logistics, scheduling, meetings, documentation, and administrative activities; track milestones and deliverables.
• Maintain records and reports for grant administration, assessment, and institutional reporting; prepare presentations, meeting materials, and project updates; coordinate data requests; and improve administrative processes.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package through the California State University system; the CSU system states its benefits typically add 30–35% to total compensation.
• Up to 24 vacation days per year, based on employee group and services, and an emphasis on work-life balance and flexibility.
• Access to campus athletic and gym facilities, sporting events, artist events, and speakers.
• Professional development opportunities, including tuition waivers for the employee, spouse, registered domestic partner, or eligible dependent child across CSU campuses.
• Choice of CalPERS Retirement Plan or 403(b) Supplemental Retirement Plan.
• Medical benefits.
• Pre-tax commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level