Workforce Success Program Coordinator

State of Illinois•Springfield, MO

14h•Hybrid

About The Position

The Department of Central Management Services (CMS) is hiring a Human Resources Specialist to coordinate Workforce Success Programs for the Division of Recruitment and Retention. The position reviews applications and assesses individual needs for the Alternative Employment Program (AEP), the Workers with Disabilities Trainee Program (WDTP), and Reasonable Accommodations Programs. It also coordinates the Workforce Success Program for Individuals with Disabilities, including the Accommodated Testing Services Program, and counsels state employment applicants, including applicants with disabilities. The coordinator participates in recruitment and outreach activities, reviews accommodation documentation, and serves as a working supervisor for program staff. The position operates under the general direction of the CMS Bureau of Personnel Statewide Programs Manager. The role is based at 401 S Spring St, Springfield, Illinois, with an anticipated hybrid schedule of three to five days per week in the office, depending on operational needs. Regular hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. Overtime may be required, including evenings and weekends, and travel is required, with overnight stays as appropriate.

Requirements

Education equivalent to completion of four years of college.
At least two years of professional human resources experience.
At least two years of professional experience with talent acquisition, recruitment, and/or outreach events.
At least three years of professional experience developing customer service and public speaking skills.
At least one year of professional experience concerning issues affecting the employment of persons with disabilities, the Americans with Disabilities Act, and/or programs targeted to workers with disabilities.
Complete a background check and disclose criminal history.
Ability to travel for work, including overnight stays as appropriate.
Valid driver's license.
Ability to use agency technology and equipment, including a mobile phone and laptop, in accordance with information security and confidentiality policies.
Ability to attend seminars, conferences, and trainings relevant to the job duties.
Ability to work overtime when requested or required, including scheduled, unscheduled, or last-minute overtime; this may involve evenings and weekends.

Nice To Haves

Two years of professional experience obtaining relevant information from individuals about their education and experience qualifications.
Working knowledge of personnel codes, rules, position classification plans, pay plans, collective bargaining contracts, the Equal Employment Opportunity Act, the Civil Rights Act, related guidelines, and other human resources policies and procedures.
Two years of professional experience communicating professionally verbally and in writing, and using word processing or email software such as Microsoft Word and Outlook.
Two years of professional experience developing and maintaining cooperative working relationships with coworkers and the public, especially persons with disabilities.

Responsibilities

Coordinate Workforce Success Programs for Individuals with Disabilities, including the Alternative Employment Program, Workers with Disabilities Trainee Program, Reasonable Accommodations Program, and Accommodated Testing Services Program.
Review applications and assess individuals' needs for Workforce Success Programs.
Counsel applicants for state employment, including persons with disabilities.
Participate in recruitment activities such as veterans' and minority outreach workshops, community job fairs, and university and college recruitment events.
Conduct recruitment and applicant communications by phone, chat, email, in person, and virtually, using applicable methods and technology.
Review accommodation documentation from licensed practitioners or licensed Department of Rehabilitation Services counselors.
Serve as a working supervisor over Workforce Success Program for Individuals with Disabilities staff.
Serve as the Accommodated Testing Services Coordinator for all CMS Recruitment & Career Services Centers.
Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

Competitive group insurance, including health, life, dental, and vision plans.
Flexible work schedules when available and dependent on the position.
10–25 days of paid vacation annually, with 10 days for the first year of state employment.
12 paid sick days annually, carried over year to year.
Three paid personal business days per year.
13–14 paid holidays per year, depending on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Voluntary Deferred Compensation supplemental retirement plan.
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan.
Tuition Reimbursement Program.
Eligibility for the Federal Public Service Loan Forgiveness Program.