Administrative Coordinator

Mill Creek Lumber & Supply Company • Tulsa, OK

6d • $17 - $22 • Onsite

About The Position

Mill Creek Lumber & Supply Company is seeking a reliable coordinator to manage Service Technicians’ schedules and customer interactions. The role serves as a liaison among Salesmen, Builders, Homeowners, and the Service Department; answers service questions; resolves service-related issues; and escalates unresolved problems to the Department Manager. The position is based at the company’s Tulsa Windows location, with the listed work address at 6201 South 129th East Ave., Broken Arrow, Oklahoma. The work environment is an indoor office.

Requirements

• Demonstrate excellent interpersonal skills.
• Exhibit strong organizational skills.
• Remain patient and calm when dealing with frustrated customers or homeowners.
• Work well with a team.
• Demonstrate ability to use Microsoft Outlook and Excel.
• Conduct independent research.
• Maintain a professional, friendly, and outgoing demeanor.
• Demonstrate strong problem-solving skills.
• Multitask effectively.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Manage Service Technicians’ schedules.
• Oversee daily Service Technicians’ interactions with customers.
• Act as a liaison between Salesmen, Builders, Homeowners, and the Service Department.
• Answer questions regarding service.
• Address and resolve service-related issues or complaints.
• Report problems and unresolved issues to the Department Manager.
• Write up service requests and service reports.
• Schedule appointments with builders or homeowners.
• Maintain service parts for open service orders.

Benefits

• Competitive pay with the opportunity to work overtime.
• Company medical contribution toward a Health Savings Account.
• Dental and vision insurance.
• Life insurance and short- and long-term disability coverage.
• 401(k) retirement savings plan with a company match.
• Benefits eligibility for full-time employees begins on the first day of the month following 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed