Administrative Coordinator

Bartlett Tree Experts•Waltham, MA
•Onsite

About The Position

Bartlett Tree Experts is seeking an Administrative Coordinator to support its office and production teams and provide customer service. The role works directly with Arborists and clients to facilitate sales, increase brand awareness, and build a satisfied customer base. It includes handling incoming calls in a high-volume environment, making outbound calls related to customer service and sales, and performing administrative tasks. All duties are performed in the local office during business hours. The company is a scientific tree and shrub care company with more than 100 years of history and over 130 offices in the United States, Canada, Great Britain, and Ireland.

Requirements

  • Excellent verbal and written communication skills.
  • Ability to foster a positive work environment.
  • Highly motivated, able to multitask, and able to work in a fast-paced office.
  • Ability to work independently and take initiative.
  • Excellent time management skills.
  • Strong organizational capabilities.
  • Strong knowledge of the Microsoft Office suite.
  • Ability to learn and work within various proprietary operating systems.
  • Strong interpersonal and leadership skills.
  • Detail-oriented with accurate data entry skills.

Responsibilities

  • Work directly with Arborists and clients to facilitate sales, increase brand awareness, and build a satisfied customer base.
  • Answer incoming phone calls in a high-call-volume environment and make outbound calls related to customer service and sales.
  • Perform customer service and administrative tasks while supporting office and production team members and following company policies.
  • Work independently, take initiative, multitask, prioritize, and manage time efficiently.
  • Treat all team members with equality and respect.

Benefits

  • $24.00–$25.00 per hour
  • Safety-first culture and professional workplace
  • Advancement opportunities; the company promotes from within
  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Bonus program
  • Access to training, continuing education programs, and resources provided by the Bartlett Tree Experts Research Laboratories
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