Administrative Assistant Jobs

About The Position

Requirements

• Prior property or apartment leasing experience
• Bilingual
• Proficiency in Microsoft Word and Excel

Nice To Haves

• Experience with Vantaca and Building Link

Responsibilities

• Answer incoming telephone calls, emails, and resident inquiries in a professional and courteous manner.
• Greet and assist residents, owners, guests, and vendors visiting the management office.
• Provide general information regarding community policies, procedures, amenities, and services.
• Assist the Property Manager with daily administrative and operational tasks.
• Maintain accurate resident, owner, vendor, and property records.
• Prepare, organize, scan, copy, and file documents and correspondence.
• Process and track maintenance requests and work orders (including utilizing Vantaca and Building Link).
• Contact vendors and contractors as directed by management and coordinate service appointments.
• Assist with preparing notices, letters, memos, reports, and community communications.
• Maintain calendars, meeting schedules, and appointment records.
• Assist with Board of Directors meetings, including preparing meeting materials, notices, and sign-in sheets.
• Assist with Architectural/ARC applications, violation correspondence, and other association paperwork as needed.
• Process and distribute resident forms, applications (including lease, resale, and ARC), notices, and other community documents.
• Assist with move-in and move-out procedures, orientations, and maintain related records.
• Assist residents with amenity reservations, access devices, parking information, and other community services.
• Maintain organized electronic and physical filing systems.
• Assist with monitoring office supplies, placing orders when necessary, and handling credit card reconciliations.
• Handle confidential resident and association information with discretion.
• Perform data entry and maintain accurate information in property management systems.
• Assist with preparing reports and spreadsheets using Microsoft Word and Excel.
• Provide administrative support for community events and meetings as needed.
• Perform other administrative duties and special projects as assigned by the Property Manager.