Administrative Assistant Jobs in Lakeland, TN

About The Position

Requirements

• High school diploma or equivalent.
• Proven experience as an administrative assistant or in a related role.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Discretion and confidentiality when handling sensitive information.

Nice To Haves

• Additional administrative training.

Responsibilities

• Welcome Heritage Isle residents and assist with car decals, clubhouse access cards, Club Member rules, and concerns.
• Maintain the front desk spreadsheet, including information about new residents and tenants, issued car decals, estate sales, overnight parking requests, and daily clubhouse checks.
• Provide clerical assistance, including faxing, copying, and scanning car decal forms, age-verification documents, and tenant leases.
• Work with the Heritage Isle CAM and staff, providing support as needed.
• Listen to resident concerns and forward them to the appropriate entity for action.
• Check Clubhouse facilities several times daily to ensure they are operating properly and address resident concerns.
• Open and close the front desk register and enter sales transactions daily.
• Maintain and organize resident sign-up sheets and ticket documentation for Clubhouse events.
• Receive resident deeds, death certificates, and tenant leases and provide them to Leland Management staff as needed to update HI accounts.
• Maintain records for 55+ tracking.
• Maintain and update resident and tenant accounts in TEK Wave.
• Provide residents with registration links for the TEK Control Visitor Management App.
• Coordinate with Heritage Isle Guardhouse staff regarding Clubhouse events, community open houses, and estate sales.
• Handle incoming calls, emails, and inquiries by providing information and directing queries to appropriate personnel.
• Use SharePoint to manage and organize digital files, maintain document libraries, and support collaboration across departments.
• Use Caliber for data entry, report generation, and record maintenance.
• Use DSX to issue, activate, and deactivate employee, vendor, and visitor access badges while maintaining security protocols.
• Use Tek Wave to process vehicle decal requests, update records, and ensure compliance with community or organizational guidelines.

Benefits

• Competitive pay
• Excellent benefits