Administrative Assistant

American Homes 4 Rent • Atlanta, GA

7d

About The Position

AMH is seeking a dedicated Administrative Assistant to support daily departmental tasks using a working knowledge of company policies and procedures. The role includes answering incoming calls, resolving or routing inquiries, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting office visitors, maintaining adequate office supplies, and assisting the property management team with unlicensed activity. The position also supports tenant transactions, access, and documentation, and prepares reports for management.

Requirements

• High School Diploma or GED is required.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Ability to interact effectively at all levels.
• Ability to be an effective member of project teams.

Nice To Haves

• A minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience in leasing, real estate, property management, or a related industry is preferred.

Responsibilities

• Greet guests, visitors, and callers, and route or resolve information requests from internal and external customers within the scope of the role.
• Direct more complex customer inquiries to the appropriate staff member or management for resolution.
• Coordinate day-to-day tenant transactions and maintain, audit, and report fund management related to move-ins, move-outs, initial rent, deposits, and outstanding move-in funds.
• Assist the property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by management.
• Prepare and maintain data-entry requests, including filing and archiving paper and electronic documents within various database systems.
• Review, prepare, and deliver routine and ad-hoc reports for management.
• Maintain adequate office supplies and order supplies as needed.
• Answer incoming phone calls, resolve issues or direct them to appropriate partners, review and route incoming mail, prepare outgoing mail, process payments, and greet in-office visitors.

Benefits

• Medical, dental, and vision insurance opportunities
• Flexible spending accounts and/or health savings accounts
• Dependent savings accounts
• 401(k) with company matching contributions
• Employee stock purchase plan
• Tuition reimbursement program
• 9 paid holidays per year
• Paid time off accrued at 0.0577 hours per hour worked, up to 120 hours per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED