Administrative Assistant

SCO Family of Services • New York, NY

13d • $18 - $22

About The Position

The Administrative Assistant provides daily administrative support to the Principal and other school administrators. The role manages administrators’ schedules and communications, assists with records and documentation, and helps coordinate staff and student needs during crises. The position requires professional communication with students, staff, families, visitors, outside agencies, and community partners, along with sound judgment, confidentiality, and the ability to adapt in a fast-paced school environment.

Requirements

• High school diploma or equivalent required.
• Previous administrative experience, preferably in a school, special education, behavioral health, or human services setting.
• Strong organizational and time-management skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to support and appropriately interact with students with emotional, behavioral, intellectual, and developmental needs.
• Sound judgment, professionalism, and appropriate boundaries when handling sensitive or confidential matters.
• Strong written, verbal, interpersonal, and problem-solving skills.
• Patience, reliability, flexibility, initiative, and emotional composure, particularly during stressful or unexpected situations.

Nice To Haves

• Associate’s or Bachelor’s degree preferred.

Responsibilities

• Provide daily administrative support to the Principal and other school administrators.
• Manage and organize administrators’ daily schedules, including meetings, appointments, observations, phone calls, deadlines, and other responsibilities.
• Answer incoming telephone calls, take accurate messages, respond to routine inquiries, and direct calls appropriately.
• Remain calm, professional, and responsive during student or staff crises, behavioral incidents, and emergencies.
• Assist administrators in coordinating staff and student needs during crisis situations and ensure necessary personnel are notified.
• Communicate professionally with students, staff, families, visitors, outside agencies, and community partners.
• Assist with preparing and maintaining correspondence, incident documentation, reports, schedules, records, and administrative files.
• Maintain strict confidentiality regarding student, family, staff, behavioral, medical, and administrative information.
• Adjust priorities quickly while helping ensure the school office and administrative team continue to operate efficiently.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED