Accounts Receivable Specialist Jobs

About The Position

Requirements

• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong written and verbal communication skills.
• Ability to communicate effectively with internal and external customers.
• Ability to identify problems and willingness to be part of the solution.
• Ability to anticipate others' needs and perform tasks without being asked, as appropriate.
• Flexibility to adapt to changes in the role and new processes.
• Ability to work independently, prioritize demands effectively, and execute tasks.
• Completeness and accuracy in work, with keen attention to detail.

Nice To Haves

• Three or more years of business experience.
• Two or more years of accounts receivable experience.

Responsibilities

• Maintain and update customer files, including name or address changes, additional ship-to addresses, mergers, and mailing attentions.
• Verify transactions and customer payments related to individual customer accounts.
• Release non-emailed invoices to customers with requested support.
• Work with customers to optimize electronic payment methods and remittance details to enhance cash collection and matching to open invoices.
• Contact delinquent accountholders to request payment using polite and professional communications.
• Identify delinquent amounts and communicate them to the Sales Team, escalating issues to the Accounts Receivable Supervisor and Director of Finance as appropriate.
• Provide information to customers as needed to facilitate customer matching and payment.
• Coordinate customer communication efforts with the Sales Team and Accounts Receivable Supervisor.
• Relay unusual developments, such as changes in customer personnel, to the Sales Team.
• Research customer discrepancies and past-due amounts with assistance from the Accounts Receivable Supervisor, Sales Team, and other staff.
• Create reports regarding the status of customer accounts as requested.
• Monitor customer tax-exempt certificates for periodic renewals.
• Maintain professionalism.
• Report for work as scheduled and arrange time off in accordance with policy.
• Perform other duties of a similar nature as required.