Accounts Receivable Specialist

The Lorenz Clinic•Victoria, MN

8d•Onsite

About The Position

The Accounts Receivable Specialist supports the financial systems behind Lorenz Clinic’s clinical work by managing insurance processing, patient billing, and payer relationships across active accounts. The role works closely with the Revenue Cycle Manager and clinical staff to reduce barriers to care, help clinicians focus on their work, and support the organization’s stability and growth. The position is in person in Victoria, Minnesota, and may be available full-time or part-time, with potential flexible scheduling arrangements depending on role needs and the successful candidate’s availability. The successful candidate will submit a resume and cover letter; applications without a cover letter will not be considered. Applications are reviewed on a rolling basis, and the clinic says it will be in touch within two weeks.

Requirements

Working knowledge of Medicare, Managed Care, and third-party payer systems.
Proficiency in Microsoft Office and Google Workspace.
Familiarity with provider and payment portals such as Availity, PaySpan, Echo Payments, or similar.
High school diploma or equivalent.
Minimum age of 18.
Strong attention to detail, integrity, and follow-through.
Clear, professional written and verbal communication.
Ability to maintain boundaries and protect client confidentiality.
Reliable transportation to Victoria, Minnesota.
Self-motivated and comfortable adapting to change.

Nice To Haves

Associate’s or bachelor’s degree in Business, Finance, Medical Billing/Coding, or a related field.
Prior billing experience, including claims processing.
HIPAA training or experience.
Experience with managed care networks and EAPs in a mental health setting.
Familiarity with Athenanet EHR.
Experience billing psychological testing, CTSS codes, or E/M codes.

Responsibilities

Verify insurance benefits and eligibility for new and existing patients and communicate findings to the responsible clinician.
Process credit card payments for copays and patient responsibility balances.
Work with patients on past-due accounts to establish payment plans.
Investigate and resolve denied claims through to successful reimbursement.
Coordinate with clinicians to obtain insurance authorizations.
Submit claims accurately and on schedule.
Complete and follow up on EAP billing forms and invoices.
Correspond with clients, insurers, and billing stakeholders by phone, email, and patient portal.
Review provider billing entries for accuracy.
Monitor and reduce aging receivables and average days outstanding.
Respond to payer inquiries in a timely, organized manner.
Log and accurately attribute insurance and patient receipts.
Collaborate with the billing supervisor to identify and improve workflows.
Maintain current knowledge of evolving billing regulations.
Participate in scheduled trainings and team meetings.