Accounts Receivable Specialist

Stiles Machinery•Kentwood, MI

13d•Onsite

About The Position

The Accounts Receivable Specialist manages accounts receivable operations and analyzes customer accounts to support effective cash flow and successful collection efforts. The role owns assigned accounts, handles cash receipts and deposits, monitors customer credit, and works with customers and internal stakeholders to resolve overdue balances and account issues. The position also maintains customer sales tax exemption certificates and credits, responds to inquiries, and provides backup to other AR/finance team members as needed. The work environment is an office/cubicle.

Requirements

2–3 years of accounts receivable or general accounting experience.
Strong Microsoft Excel skills for data management and reporting.
Strong Microsoft Excel and Word skills.
Excellent communication and customer service skills, with the ability to work independently and in a team environment.
Strong attention to detail, organizational skills, and follow-through.
Ability to identify issues, propose solutions, and escalate matters as needed to ensure timely resolution.
Strong time-management skills.

Nice To Haves

Associate or bachelor’s degree in accounting, finance, or a related field preferred.
Experience with SAP is a plus.

Responsibilities

Own and manage assigned accounts.
Prepare daily cash deposits, draws, and credit card payments.
Post daily cash receipts to customer accounts and apply them to G/L accounts.
Review customers’ lines of credit limits.
Review and release customer orders based on customer credit status and past-due balances.
Complete credit reference requests.
Work with customers and internal Sales Account Managers to resolve overdue balances promptly.
Communicate proactively with internal and external stakeholders regarding collection efforts.
Manage assigned customer sales tax exemption certificates and credits as needed.
Respond promptly to customer inquiries by phone and email.
Investigate and resolve disputed charges on customer accounts, submitting information to collection agencies when appropriate.
Maintain accounts receivable aging within the established goal.
Complete other tasks assigned by the manager.
Provide backup to AR/finance team members as needed.