Senior Accounts Receivable Specialist

Swift Staffing Group • Newark, NJ

8d

About The Position

An established manufacturing company in Newark, New Jersey, is seeking an experienced Senior Accounts Receivable Specialist to manage customer accounts, oversee outstanding receivables, and maintain strong customer relationships. The position focuses on collections, payment follow-ups, dispute resolution, and customer account evaluations, rather than payment application. The specialist is expected to communicate confidently with customers, resolve payment issues, and ensure outstanding balances are addressed promptly. This is a senior-level role requiring strong judgment, organization, and the ability to manage customer accounts independently.

Requirements

• Extensive accounts receivable experience.
• Strong background in collections, payment follow-ups, and customer account management.
• Proven ability to manage overdue accounts and resolve payment disputes.
• Excellent customer relationship-building and communication skills.
• Strong understanding of AR aging, outstanding balances, and collection procedures.
• Experience evaluating customer accounts and identifying payment risks.
• Ability to handle difficult payment conversations professionally and effectively.
• Strong organizational, analytical, and problem-solving skills.
• Excellent attention to detail and follow-through.
• Ability to work independently and manage multiple customer accounts.
• Proactive, confident, and results-oriented approach to collections.

Nice To Haves

• Experience with accounting systems and Microsoft Excel.

Responsibilities

• Build and maintain strong professional relationships with customers.
• Monitor outstanding accounts receivable balances and overdue payments.
• Follow up proactively with customers regarding outstanding invoices and collections.
• Oversee payment activity and ensure outstanding balances are addressed in a timely manner.
• Investigate and resolve payment disputes, discrepancies, and customer concerns.
• Communicate with customers to establish payment expectations and resolve overdue accounts.
• Review and evaluate new customers as part of the customer vetting process.
• Identify potential payment risks and escalate concerns when necessary.
• Monitor accounts receivable aging and prioritize collection efforts.
• Coordinate with internal departments to resolve account and payment issues.
• Maintain accurate records of collection activity, customer communications, and payment commitments.
• Identify opportunities to improve collections processes and reduce outstanding receivables.

Benefits

• Referral opportunity to earn up to $1,500 upon a successful hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed