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Technical Account Manager - Mid-West Zone (USA - Remote)

PhilipsSalt Lake City, UT
$90,000 - $150,000Remote

About The Position

Serve as the trusted technical leader for major healthcare accounts, proactively managing system performance, strengthening stakeholder relationships, and driving stability, innovation, and long-term customer success across Philips’ managed services solutions.

Requirements

  • Bachelors Degree and 5+ years’ experience in complex health system IT environments
  • 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture.
  • 3+ years’ experience planning and implementing large software installations or managing them after installation.
  • Extensive knowledge of medical imaging systems, DICOM, and HL7 messaging standards.
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Nice To Haves

  • Additional experience in supporting clinical and/or health care applications a plus.

Responsibilities

  • Serve as a single point of contact to ensure systems are healthy and up and running
  • Provide regular updates on solution performance
  • Monitors trends in case management & engages with customer support to drive resolution to ensure speedy resolution of escalated customer issues

Benefits

  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement

Career Resources

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