Account Manager, Cell Culture

STEMCELL Technologies•Cambridge, MA

4d•$139,400 - $209,000•Onsite

About The Position

STEMCELL Technologies is hiring an Account Manager for its Cell Culture portfolio to support biotech and pharmaceutical customers across the Greater Boston area. As a member of the Sales team, this field sales role uses scientific expertise and interpersonal skills to help customers advance their research, grow revenue, and cultivate customer relationships. Regular travel within the territory is expected. The Account Manager serves as a trusted technical resource, using knowledge of STEMCELL’s Cell Culture products to connect customer research needs with appropriate solutions and demonstrate how those solutions can support research goals and innovation. The role includes territory planning, customer engagement, product demonstrations, technical support, and sales administration. STEMCELL Technologies is a privately owned biotechnology company based in Vancouver, with more than 1,800 employees globally. The company offers a competitive salary, benefits, and career development opportunities. The annual salary range is $139,400–$209,000, inclusive of target incentives where applicable. Pay is determined based on factors including experience, education, job-related skills, and internal equity.

Requirements

Master’s or doctorate degree in Biology or a related science.
Strong communication and interpersonal skills to support customer relationship building.

Nice To Haves

Previous sales experience.
Experience with STEMCELL’s primary product lines, related technologies, or relevant customer markets.
Technical laboratory experience, such as human hematopoietic and pluripotent stem cell culture and in vitro cell culture applications.
Prior exposure to the pharmaceutical industry.

Responsibilities

Manage, grow, and develop revenue opportunities within a defined territory; contribute to annual team goals and deliver on quarterly objectives.
Plan and execute a territory strategy to drive growth through in-depth product and market knowledge.
Facilitate communication with customers by aligning their needs with appropriate STEMCELL products.
Support product demonstrations, lunch-and-learns, and seminars.
Conduct day-to-day sales activities, including technical support inquiries, quote requests, site visits, and order follow-up.
Assist with technical support and troubleshooting.
Maintain sales data integrity within a CRM database.