Job Posting Title Specialist Account Manager - Connected Communities

AT&T • Indianapolis, IN

1d • $57,800 - $86,600 • Hybrid

About The Position

The Specialist Account Manager is responsible for driving business growth by building and maintaining strategic relationships and delivering an exceptional customer experience. The role focuses on increasing product adoption and market penetration through targeted sales strategies and engaging on-site events. As a trusted advisor and primary point of contact, the account manager fosters long-term partnerships and achieves sales objectives within an assigned territory. This is a field sales virtual job that may require onsite visits as needed.

Requirements

• Proven sales experience, preferably in property management, real estate, or B2B environments.
• Strong interpersonal and communication skills.
• Strong organizational skills and the ability to independently manage an assigned portfolio, establish priorities, follow through on commitments, and deliver against sales objectives.
• Ability to analyze market and community performance, identify trends and performance gaps, and recommend actions to improve results.
• Goal-oriented, self-motivated, and a team player.
• At least 2 years of telecommunications and sales commission experience.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Meet with property managers at their locations to build strong relationships.
• Develop and manage sales opportunities to meet sales targets.
• Drive subscriber growth and product penetration across assigned Connected Communities through focused, data-driven sales execution.
• Increase product adoption and market penetration through targeted sales strategies, early customer engagement, and disciplined field execution.
• Build and maintain strategic relationships with property managers, HOAs, builders, developers, and other community stakeholders.
• Establish awareness and engagement throughout the community lifecycle to influence customer decisions early.
• Coordinate cross-functional sales, marketing, events, and channel resources to deliver a consistent customer experience.
• Maintain detailed knowledge of assigned communities, including construction activity, market opportunity, property conditions, and sales performance.
• Analyze community performance and field intelligence to identify gaps and recommend improvements to offers, messaging, channels, and execution.
• Own the community relationship, coordinate resources, escalate barriers, and drive issues through resolution.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption reimbursement
• Short-term and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level