Job Posting Title Account Manager/Specialty Account Manager - TEPEZZA (Ocular) - San Diego, CA

Amgen • Thousand Oaks, CA

6d

About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent TEPEZZA to physicians and other healthcare professionals, establish product sales, and manage accounts across an assigned territory. The Specialty Account Manager provides account-management support to accounts within a defined geography, serves as the central account manager, drives product demand, and coordinates relevant field teams to address account needs.

The role develops and executes territory business plans to achieve sales goals; promotes TEPEZZA within approved labeling and in accordance with applicable legal, regulatory, and industry guidelines; and addresses access, pull-through, and reimbursement issues with key stakeholders and matrix team members. It also builds customer relationships, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and coordinates with patient services, market access, and other field teams.

The position includes communicating territory activity and market feedback to leadership and internal departments, attending medical congresses and society meetings as needed, managing promotional and operational budgets, completing company training and administrative duties, and contributing to a high-performance team. Approximately 80% travel may be required, varying by territory, with some overnight and weekend commitments.

Amgen offers a total rewards plan including health and welfare benefits, financial and retirement plans, work/life balance, and career development opportunities. The role may have remote work arrangements where possible.

Requirements

• Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
• Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Buy-and-bill experience with documented success and/or biologic or infusion experience.
• Sales experience in endocrinology, ophthalmology, and/or rare or specialty disease states.
• Site-of-care and reimbursement experience.
• Experience working with institutions and integrated delivery networks.
• Pharmaceutical account-management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

• Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
• Promote TEPEZZA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
• Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
• Develop customer relationships by understanding customer needs and goals and communicating them to other team members.
• Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
• Communicate territory activity accurately and promptly as directed by management.
• Provide feedback to sales and business unit leadership, colleagues, and internal departments about changes in the environment and results.
• Work with patient services and market access team members and understand their roles in achieving business goals.
• Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
• Educate healthcare professionals and office staff about site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within assigned promotional and operational budgets.
• Maximize approved resources to achieve territory and account-level goals.
• Complete all company training classes and administrative duties accurately and on time.
• Adhere to company compliance policies and guidelines, including the PhRMA code.
• Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the company.

Benefits

• Comprehensive employee benefits package.
• Retirement and Savings Plan with generous company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED