Account Manager, Immunology - San Diego, CA

Galderma•Boston, MA

15h

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large and organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio and requires advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy, promotes demand for prescription products, executes integrated commercial selling strategies, and leads cross-functional account planning to grow, retain, and expand portfolio use in key accounts. The role collaborates with internal and external stakeholders, uses business analytics and customer insights to anticipate customer needs, oversees relationships with Key Opinion Leaders, and serves as the primary contact for assigned commercial speaker bureau contacts. The position covers San Diego, California, from Oceanside to Chula Vista, and requires regular travel to customer sites, healthcare settings, conferences, and company locations.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong, consistent, documented performance record.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take strong ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined self-starter comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguity and without structure.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and perform work in varied professional environments; duties may involve extended driving, standing, walking, presenting, and transporting materials.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using an understanding of contracting and access platforms and applying market and industry insight.
Lead development of cross-functional account plans to drive portfolio penetration, retention, and growth in key accounts.
Analyze account and provider objectives to align market and patient access with field reimbursement functions, drive demand, and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.