Account Manager, Immunology - San Diego, CA

Galderma•Boston, MA

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding sales goals for Galderma’s portfolio and executing strategic objectives across high-value, large, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio and requires advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy, promotes prescription products and generates demand in a competitive market, and executes integrated commercial selling strategies. The role leads cross-functional account planning, uses business analytics and customer insights to address customer needs, oversees Key Opinion Leader relationships, and serves as the primary contact for assigned commercial speaker bureau contacts. The position is based in the San Diego area, from Oceanside to Chula Vista, and requires regular travel to customer and other professional settings. The role offers a target base salary of $120,000–$165,000 per year and eligibility to participate in a commission plan, subject to plan terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and plan terms. The position does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in Business or a related field.
At least five years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, rather than being limited to a specific product or portfolio.
Strong track record of documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal functions, including market and patient access and field reimbursement.
Ability to take strong ownership of a book of business and deliver results.
Strong problem-solving and decision-making skills; disciplined self-starter comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including ability to work in ambiguous or unstructured situations.
Resilience, persistence, and willingness to take risks.
Creativity, innovation, resourcefulness, and a solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Strong selling, technical, and relationship-building skills.
Proficiency with Microsoft Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and perform work in varied professional environments; role activities may include extended driving, standing, walking, presenting, and transporting materials.
Eligible to work in the United States; work authorization sponsorship is not offered.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead cross-functional account plans to drive portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic partnerships.
Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.