Account Manager/Specialty Account Manager- TEPEZZA- San Bernardino, CA

Amgen•San Bernardino, CA

1d•$145,311 - $215,025

About The Position

The Account Manager/Specialty Account Manager represents TEPEZZA to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. The Specialty Account Manager provides account management support to accounts in a designated geography, serves as a central account manager, drives product demand, and coordinates relevant field teams to address account needs. The role develops customer relationships and territory plans, promotes TEPEZZA within approved labeling and applicable ethical and regulatory guidelines, and works with internal teams and account stakeholders on access, pull-through, reimbursement, and site-of-care needs. It also includes territory communications, budget management, training, administrative duties, and participation in medical congresses and society meetings as needed.

Requirements

Account Manager—Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager—Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years of such experience; or bachelor's degree and 8 years of such experience; or associate degree and 10 years of such experience.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in Endocrinology, Ophthalmology, and/or rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience, including the ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Develop a comprehensive territory business plan to achieve and exceed annual sales goals established by sales and business unit leadership.
Promote TEPEZZA within approved labeling and in a fair, ethical manner consistent with industry and corporate legal and regulatory guidelines.
Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
Build customer relationships by understanding customer needs and goals and communicating them to other team members.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and on time as directed by management.
Drive product demand among targets through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about changing conditions and results.
Follow company compliance policies and guidelines, including the PhRMA code and other applicable guidance.
Work closely with patient services and market access team members and understand their roles in achieving business goals.
Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff about site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budgets.
Maximize use of approved resources to achieve territory- and account-level goals.
Complete all required company training classes.
Complete administrative duties accurately and on time.
Contribute as a member of a high-performance team.
Perform other tasks and responsibilities as requested by the company.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Work/life balance and career development opportunities.