Account Manager/Specialty Account Manager -TEPEZZA, Portland, OR

Amgen•Portland, OR

10d

About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent TEPEZZA to physicians and healthcare professionals, establish product sales, and manage accounts across an assigned territory. The Specialty Account Manager serves as the central account manager for designated accounts in a specific geography, driving product demand and coordinating relevant field teams to address account needs. The role includes educating healthcare professionals and office staff on disease state, product information, and site-of-care options; addressing access, pull-through, and reimbursement issues; and working with patient services, market access, and other field team members. The position requires development and execution of a territory business plan, achievement of sales goals, compliant promotion of TEPEZZA within approved labeling, customer relationship development, and timely reporting of territory activity. The role also involves attending medical congresses and society meetings as needed, managing an assigned promotional and operational budget, completing company training and administrative duties, and contributing to a high-performance team. The role is based in the Portland, Oregon territory and requires approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments. Amgen lists separate qualifications and salary ranges for Account Manager Level 4 and Specialty Account Manager Level 5. The expected annual salary range is $145,311–$196,597 for Level 4 and $158,931–$215,025 for Level 5. Amgen offers employee benefits, retirement and savings plans, incentive compensation, stock-based long-term incentives, time-off plans, company-wide shutdowns, and flexible work models where possible.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in Endocrinology, Ophthalmology, and/or rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
Promote TEPEZZA within approved labeling and in accordance with industry-specific and corporate legal, regulatory, and compliance guidelines, including the PhRMA code.
Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
Build customer relationships by understanding customer needs and goals and communicating them to other team members.
Meet or exceed corporate sales goals and drive product demand among targets through education on disease state and product information.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changes in the environment and results.
Work closely with patient services and market access team members and understand their roles in achieving business goals.
Coordinate between accounts and relevant Amgen field teams to support account needs.
Educate healthcare professionals and office staff on site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
Complete all company training classes and administrative duties accurately and on time.
Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the company.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.
Work/life balance.