Account Manager/Specialty Account Manager -TEPEZZA, Portland, OR

Amgen•Portland, OR

11d•$145,311 - $215,025

About The Position

The Account Manager/Specialty Account Manager represents TEPEZZA to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory or accounts. The Specialty Account Manager provides account management support within a designated geography, serves as a central account manager, drives product demand, and coordinates relevant field teams to address account needs. The role involves building customer relationships, educating healthcare professionals and office staff, coordinating around access, reimbursement, and site-of-care needs, and working with patient services, market access, and other field teams. The position requires approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.

Requirements

Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in the pharmaceutical, biotech, or medical device industry, or hospital sales; alternatively, an associate degree and 6 years of such sales experience, or a high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager, Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; alternatively, a master's degree and 6 years, a bachelor's degree and 8 years, or an associate degree and 10 years of combined account management, sales, and commercial experience.
Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in endocrinology, ophthalmology, and/or rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and the ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Develop an effective territory business plan to achieve or exceed annual sales goals.
Promote TEPEZZA within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
Develop strong customer relationships by understanding customer needs and goals and communicating them to team members.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and promptly as directed by management.
Drive product demand among target customers through education on the disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about changes in the environment and business results.
Comply with company policies and guidelines, including the PhRMA Code and other applicable requirements.
Work closely with patient services and market access team members to support business goals.
Coordinate between accounts and relevant Amgen field teams to address the full range of account needs.
Educate healthcare professionals and office staff about site-of-care options.
Attend medical congresses and society meetings as needed.
Manage activities within assigned promotional and operational budgets.
Use approved resources to achieve territory- and account-level goals.
Complete all required company training.
Complete administrative duties accurately and on time.
Contribute as a member of a high-performance team.
Perform other tasks and responsibilities as requested by the company.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and savings plans with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.