Account Manager/ Specialty Account Manager TAVNEOS - San Bernardino CA

Military Spouse Corporate Career Network • San Bernardino, CA

2d • Onsite

About The Position

The Account Manager / Specialty Account Manager represents Tavneos to physicians and other healthcare professionals in a designated territory, establishing product demand and providing comprehensive account management. The role serves as a central contact for educating medical professionals and external stakeholders about disease awareness and product information to support patient care. It drives product utilization while addressing each account’s needs through strong provider relationships, coordination of cross-functional field teams, and strategies that support access, education, and patient support for rare disease treatments.

The position develops territory business plans and promotes Tavneos within approved labeling and applicable ethical and compliance standards. It builds relationships across the patient care ecosystem and engages with diverse healthcare settings, including private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics. The role works with internal partners to address access and reimbursement challenges, develop account-specific solutions and site-of-care pathways, and support patient initiation and continuity of care. It also contributes field insights, represents the company at relevant medical and educational events, and uses approved promotional and digital resources to support business objectives.

The role is based in San Bernardino, California, and is on-site unless otherwise stated. Travel may be up to approximately 80%, including occasional overnight or weekend travel as needed.

Requirements

• Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
• Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
• Strong interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
• Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Ability to collaborate effectively in a matrix environment.
• High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Nice To Haves

• Rare or ultra-rare disease experience.
• Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
• Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Experience working in or with Rheumatology and Nephrology.
• Familiarity with Tavneos, infused therapies, buy-and-bill products, or products under the medical benefit.
• Experience engaging administrators in community practices, academic centers, IDNs, or hospital systems.
• Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

• Develop and execute a comprehensive territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
• Promote Tavneos within approved labeling in a fair, balanced, and ethical manner and in accordance with corporate and industry compliance guidelines.
• Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
• Build and maintain relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders across the patient care ecosystem.
• Engage with private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Identify and address patient access, reimbursement, and product pull-through challenges with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver integrated, account-specific solutions.
• Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
• Develop productive relationships with local and regional KOLs to expand reach and influence.
• Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
• Use approved tools, peer education programs, and digital engagement channels to reach and engage stakeholders.
• Manage promotional resources and work within the assigned territory budget.
• Represent the company at appropriate medical congresses, society meetings, and educational events.
• Complete training and administrative responsibilities accurately and on time while complying with company policies and standards.

Benefits

• Comprehensive employee benefits package, including group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• Retirement and Savings Plan with company contributions.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.
• Work/life balance support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level