Account Manager/ Specialty Account Manager TAVNEOS - San Bernardino CA
About The Position
The Account Manager/Specialty Account Manager represents Tavneos to physicians and healthcare professionals, helping establish product demand and providing account management within a designated territory. The role is a central point of contact for educating medical professionals and external stakeholders about disease awareness and product information in support of patient care. The position drives product utilization by identifying and addressing account-specific needs. It builds relationships with healthcare providers, coordinates cross-functional field teams, and executes aligned strategies to support access, education, and treatment for rare diseases. The role promotes Tavneos within approved labeling and in accordance with company and industry compliance standards, and contributes field insights to support commercial strategy and planning. The role requires travel of approximately up to 80%, including occasional overnight or weekend travel as needed. The posting states that roles are on-site at the location listed unless otherwise specified, while noting flexible work models, including remote arrangements, where possible.
Requirements
- Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
- Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.
- Ability to build customer relationships, educate audiences about complex disease states, and adapt communication to diverse audiences.
- Excellent interpersonal, written, and verbal communication skills with clinical and administrative stakeholders.
- High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Nice To Haves
- Rare or ultra-rare disease experience.
- Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
- Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
- Experience in or with Rheumatology and Nephrology.
- Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
- Experience engaging administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
- Ability to collaborate cross-functionally in a matrix environment with teams such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
- Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Responsibilities
- Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
- Promote Tavneos within approved labeling in a fair, balanced, and ethical manner and comply with corporate and industry guidelines.
- Educate healthcare professionals about disease states and product information as a trusted partner and disease expert.
- Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, and caregivers.
- Engage across private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
- Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
- Coordinate internal matrix teams, including medical science liaisons, Market Access, Nurse Educators, and TLLs, to deliver account-specific solutions.
- Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
- Establish relationships with local and regional key opinion leaders.
- Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
- Use approved tools, peer education programs, and digital engagement channels to reach key stakeholders.
- Manage promotional resources and operate within the assigned territory budget.
- Represent the company at medical congresses, society meetings, and educational events.
- Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.
Benefits
- Health and welfare plans for employees and eligible dependents.
- Retirement and Savings Plan with company contributions.
- Medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
