Account Manager/ Specialty Account Manager TAVNEOS - Oakland CA

VetJobs•Oakland, CA

3d•$158,931 - $215,025•Onsite

About The Position

The Account Manager/Specialty Account Manager represents Tavneos to physicians and healthcare professionals within a designated territory, helping establish product demand and providing comprehensive account management. The role serves as a central point of contact for educating medical professionals and external stakeholders about disease-state awareness and product information in support of optimal patient care. The position drives product utilization by identifying and addressing each account’s needs. It builds relationships with healthcare providers, coordinates cross-functional field teams, and executes aligned strategies to support access, education, and treatment for rare diseases. The role operates in accordance with approved labeling and company and industry compliance guidelines, and contributes market intelligence to inform commercial strategy and planning.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
Excellent interpersonal, written, and verbal communication skills, with the ability to communicate with clinical and administrative stakeholders.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

Rare or ultra-rare disease experience.
Demonstrated success with reimbursement navigation, site-of-care education, and/or patient access coordination.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience in or with Rheumatology and Nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging with administrators in community practices, academic centers, IDNs, or hospital systems.
Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Proven ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.

Responsibilities

Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
Promote Tavneos within approved labeling in a fair, balanced, and ethical manner and in compliance with corporate and industry guidelines.
Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, and caregivers.
Engage with private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver account-specific solutions.
Lead or support development of referral networks and site-of-care pathways that enable patient initiation and continuity of care.
Establish relationships with local and regional KOLs.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
Use approved tools, peer education programs, and digital engagement channels to engage stakeholders.
Manage promotional resources and operate within the assigned territory budget.
Represent the company at medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.