Account Manager/ Specialty Account Manager TAVNEOS - Oakland CA

Military Spouse Corporate Career Network•Oakland, CA

1d•Onsite

About The Position

The Account Manager or Specialty Account Manager represents Tavneos to physicians and other healthcare professionals in a designated territory, establishing product demand and providing comprehensive account management. The role serves as a central contact for educating medical professionals and external stakeholders about disease awareness and product information in support of patient care. It drives product utilization by identifying and addressing individual account needs, building provider relationships, coordinating cross-functional field teams, and executing strategies that support access, education, and treatment for rare diseases.

Requirements

Account Manager (Level 4): Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager (Level 5): Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Ability to travel up to approximately 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

Rare or ultra-rare disease experience.
Success with reimbursement navigation, site-of-care education, or patient access coordination.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Experience working in or with rheumatology and nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
Ability to collaborate effectively in a matrix environment with teams such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways.
Ability to build strong customer relationships, explain complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills with clinical and administrative stakeholders.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.

Responsibilities

Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
Promote Tavneos within approved labeling and in a fair, balanced, ethical, and compliant manner.
Educate healthcare professionals about the disease state and product information as a trusted partner and disease expert.
Build and manage relationships with stakeholders including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
Engage with healthcare delivery settings such as private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including medical science liaisons, market access, nurse educators, and territory-level leaders, to provide account-specific solutions.
Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
Build productive relationships with local and regional key opinion leaders.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
Use approved tools, peer education programs, and digital engagement channels to reach key stakeholders.
Manage promotional resources and operate within the assigned territory budget.
Represent the company at relevant medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.