Specialty Account Manager- Rare Disease- Deerfield, IL

Amgen•Deerfield, IL

2d•$145,311 - $215,025

About The Position

The Specialty Account Manager, Endocrinology (Rare Disease), represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the territory’s accounts. The role provides disease information and education to medical professionals and other external customers involved in patient care. The position promotes patient-centered disease and product education, develops and executes strategic account business plans, and works with cross-functional partners—including Case Managers, Medical Affairs, and Patient Access—to address knowledge gaps and patient needs. The account manager navigates healthcare organizations and practices, builds relationships with key opinion leaders, and maintains in-depth disease, therapeutic, clinical, and scientific knowledge. The role uses a consultative, technically informed selling approach and requires adherence to company compliance policies, documentation, and reporting requirements.

Requirements

For Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
Approximately 20–30% travel, including some overnight and weekend commitments.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
7 or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
At least 3 years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Nephrology experience preferred.
At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment, collaborating with patient services, market access, medical affairs, and reimbursement, with a significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet spaces.
Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not lend themselves to simple segmentation.
Documented track record of consistent, exceptional performance.
Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while following corporate compliance guidelines.
Implement marketing plan goals through execution of a strategic account business plan.
Work in a matrix environment with Case Managers, Medical Affairs, the Patient Access team, and other necessary partners.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities in academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with local, regional, and national key opinion leaders within the territory and assigned therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technical, solution-oriented selling approach to address healthcare professionals’ needs in caring for rare disease patients.
Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

Health and welfare plans for staff and eligible dependents
Retirement and Savings Plan with generous company contributions
Medical, dental, and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements where possible
Career development opportunities