Account Manager, Donor Recruitment

BioBridge Global • San Antonio, TX

4d • $57,600 - $73,400 • Onsite

About The Position

The Account Manager, Donor Recruitment is responsible for achieving monthly and annual blood collection goals by developing and managing partnerships with community organizations, businesses, schools, and other stakeholders. The role focuses on account growth, donor engagement, and executing high-impact blood drives that support organizational collection goals. The position is based in Laredo and requires frequent travel to surrounding areas, with travel between sites from San Antonio to Laredo for training and planning meetings. A company vehicle is provided for this travel, and travel expenses are covered. Occasional out-of-town and overnight stays are required.

The role includes serving as the primary contact for assigned donor recruitment accounts, building strong relationships with account coordinators and decision-makers, planning and coordinating blood drives, and developing strategies to improve donor turnout and drive productivity. The Account Manager also analyzes donor and account performance, identifies growth opportunities, supports targeted recruitment initiatives, and collaborates with marketing, collections, operations, and logistics teams.

The position requires a high school diploma or GED and at least two years of combined experience in sales, customer service, and/or event planning. A bachelor’s degree and prior outside sales experience are preferred. The role requires a valid U.S. driver’s license, frequent in-person sales appointments, and the ability to work a variable schedule, including any day of the week and potentially evenings, nights, weekends, and on-call periods. The employee works in an office environment and may also be exposed to conditions common to a clinical laboratory environment, including blood-borne pathogens.

Requirements

• High school diploma or GED.
• Two years of combined experience in sales (inside or outside), customer service, and/or event planning.
• Valid United States driver’s license.
• Thorough understanding of the relationship-selling process.
• Ability to acquire or possess a thorough working knowledge of blood donation and donor recruitment processes.
• Ability to handle multiple assignments and deadlines simultaneously.
• Must be or become familiar with the community and/or assigned territory.
• Strong sales skills.
• Effective planning and time-management skills.
• Excellent interpersonal and public-speaking skills.
• Effective, professional presentation skills for small and large groups.
• Exceptional active-listening skills.
• Strong computer skills.
• Ability to operate motor vehicles in all types of weather conditions.
• Professional, detail-oriented, self-motivated, assertive, organized, and communicative; able to work independently.
• Neat appearance and well-groomed presentation.
• Ability to make decisions based on predetermined criteria and work as a self-directed starter.
• Ability to consistently conduct 5–15 in-person, face-to-face sales appointments each week.
• Ability to manage multiple priorities on an ongoing basis.
• Ambition and desire to sell.
• Ability to keep information confidential.
• Ability to travel frequently to surrounding areas and occasionally out of town, including overnight stays.
• Ability to use a personal motor vehicle for company business.
• Ability to work a variable schedule on any day of the week; may be required to work during the day, evening, or night, including weekends, and may be on-call.
• Ability to sit, stand, walk, bend, drive, and reach, lift, and carry up to 20 pounds.
• Ability to interact face-to-face with coworkers and others.

Nice To Haves

• Bachelor’s degree from an accredited college or university.
• Previous outside sales experience.

Responsibilities

• Meet or exceed assigned collection goals and performance targets.
• Serve as the primary point of contact for assigned donor recruitment accounts, including corporations, schools, and community organizations.
• Build, maintain, and grow relationships with account coordinators and key decision-makers.
• Conduct regular outreach and account-planning meetings.
• Provide customer service to strengthen long-term partnerships.
• Collaborate with accounts to schedule, coordinate, and execute blood drives.
• Develop customized strategies to maximize donor turnout and drive productivity.
• Ensure venue setup, staffing coordination, donor flow, and other logistical requirements are met.
• Monitor drive performance and implement improvements for future events.
• Develop and execute donor recruitment plans to attract new and repeat blood donors.
• Partner with marketing teams to promote blood drives through digital, print, and on-site campaigns.
• Educate sponsors and donor groups about blood donation and its impact on patient care.
• Use social media, email campaigns, and community engagement strategies to support recruitment.
• Analyze donor trends, account performance, and collection data to identify growth opportunities.
• Expand existing accounts and identify new partnerships to increase the donor base.
• Support emergency blood shortage initiatives and targeted recruitment campaigns.
• Work with collections, operations, and logistics teams to ensure blood drives are executed smoothly.
• Communicate account needs, challenges, and feedback to internal stakeholders.
• Ensure compliance with organizational policies and regulatory requirements.
• Complete other Donor Recruitment department tasks and duties as assigned.
• Assist with High School Red Cord and Rewards programs.
• Run departmental errands as directed.

Benefits

• Company vehicle provided for travel between sites from San Antonio to Laredo for training, planning meetings, and other work.
• Travel expenses covered by the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED