Account Manager, Donor Recruitment

BioBridge Global • San Antonio, TX

3d

About The Position

The Account Manager, Donor Recruitment is responsible for achieving monthly and annual blood collection goals by developing and managing partnerships with community organizations, businesses, schools, and other stakeholders. The role focuses on account growth, donor engagement, and executing high-impact blood drives that support organizational collection goals and a stable blood supply. The position also supports BioBridge Global’s mission and vision, upholds its ASPIRE core values, and provides responsive, high-quality service to internal and external customers, including donors where applicable.

The role is based in Laredo and requires frequent travel to surrounding communities, with travel between San Antonio and Laredo for training and planning meetings. A company vehicle is provided for travel between sites, and travel expenses are covered. The schedule varies with blood drive schedules and must be flexible to accommodate any day of the week. Work may also be required during evenings, nights, weekends, or on-call periods.

Requirements

• High school diploma or general equivalency diploma.
• At least two years of combined experience in sales (inside or outside), customer service, and/or event planning.
• Valid United States Driver’s License.
• Thorough understanding of the relationship-selling process.
• Ability to acquire or possess a thorough working knowledge of all phases of blood donation and donor recruitment.
• Ability to handle multiple assignments and deadlines simultaneously.
• Ability to become familiar with the community and/or assigned territory.
• Strong sales skills.
• Effective planning and time-management skills.
• Excellent interpersonal and public-speaking skills.
• Effective and professional presentation skills for small and large groups.
• Exceptional active-listening skills.
• Strong computer skills.
• Ability to operate motor vehicles in all types of weather conditions.
• Professional, detail-oriented, self-motivated, assertive, organized, and communicative approach, with the ability to work independently.
• Neat appearance and well-groomed presentation.
• Ability to work as a self-starter and self-directed worker and make decisions based on predetermined criteria.
• Ability to consistently conduct 5–15 in-person, face-to-face sales appointments each week.
• Ability to manage multiple priorities on an ongoing basis.
• Ambition and desire to sell.
• Ability to keep information confidential.
• Ability to travel frequently to surrounding areas and occasionally out of town, including overnight stays.
• Ability to use a personal motor vehicle for company business.
• Ability to work at any time of day, evening, or night on weekdays or weekends, and to be on call when required.
• Ability to sit, stand, walk, and bend during working hours; drive on behalf of the organization; and reach, lift, and carry up to 20 pounds.

Nice To Haves

• Bachelor’s degree from an accredited college or university.
• Previous outside sales experience.

Responsibilities

• Meet or exceed assigned collection goals and performance targets.
• Serve as the primary point of contact for assigned donor recruitment accounts, including corporations, schools, and community organizations.
• Build, maintain, and grow relationships with account coordinators and key decision-makers.
• Conduct regular outreach and account-planning meetings.
• Provide customer service that strengthens long-term partnerships.
• Collaborate with accounts to schedule, coordinate, and execute blood drives.
• Develop customized strategies to maximize donor turnout and drive productivity.
• Ensure logistical requirements are met, including venue setup, staffing coordination, and donor flow.
• Monitor blood-drive performance and implement improvements for future events.
• Develop and execute donor recruitment plans to attract new and repeat blood donors.
• Partner with marketing teams to promote blood drives through digital, print, and on-site campaigns.
• Educate sponsors and donor groups about the importance of blood donation and its impact on patient care.
• Use social media, email campaigns, and community engagement strategies to support recruitment.
• Analyze donor trends, account performance, and collection data to identify growth opportunities.
• Expand existing accounts and identify new partnerships to increase the donor base.
• Support initiatives such as emergency blood-shortage response and targeted recruitment campaigns.
• Coordinate with collections, operations, and logistics teams to ensure blood drives are executed seamlessly.
• Communicate account needs, challenges, and feedback to internal stakeholders.
• Comply with organizational policies and regulatory requirements.
• Assist with High School Red Cord and Rewards programs.
• Run departmental errands as directed.
• Perform other duties as assigned.

Benefits

• Company vehicle provided for travel between sites for training, planning meetings, and other work-related travel.
• Travel expenses covered by the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED