Account Manager
GardaWorld • Wichita, KS12d • Hybrid
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Account Manager - Security and Events
GardaWorld•Wichita, KS
•Hybrid
About The Position
Are you ready to take charge of high-energy operations and help bring major events to life? Join us as an Account Manager, where you’ll be the driving force behind smooth day-to-day operations, exceptional customer experiences, and a standout event workforce. If you thrive in a fast-paced environment and love developing teams, this is your moment! As an Account Manager, you’ll be the operational expert, working closely with our Area Manager/Regional Director to ensure everything runs like a well-oiled machine.
Requirements
- A valid driver’s license
- Strong leadership and people-management skills
- Excellent communication skills (written and verbal)
- A customer-focused mindset and a drive to exceed expectations
- Experience mentoring, coaching, and developing teams
- Initiative and the ability to thrive in changing environments
- A bachelor’s degree or equivalent work experience
- At least 3 years in operations, service, field, or project management
Nice To Haves
- Experience in event staffing, security, sports management, or athletics
Responsibilities
- Oversee daily operations including recruiting, hiring, licensing, training, scheduling, and event-day execution
- Build and manage staffing plans, track budgets, and ensure payroll and invoicing accuracy
- Coach, mentor, and develop an operations team that’s motivated, skilled, and ready for game day
- Elevate the customer experience through proactive communication, regular check-ins, and service improvements
- Partner with leadership to create smarter, more efficient operating strategies
- Ensure staffing needs are met on time and within budget
- Maintain accurate records and reports for internal and external use
- Be ready for weekend/evening on-call needs and travel up to 25%
- Jump in on additional duties as needed—every day is different!
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Employee Assistance Program
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Job Search Resources
Career Resources
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