Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Akron, OH

Amgen•Columbus, OH

2d•$145,311 - $215,025

About The Position

Amgen is hiring a Specialty Account Manager for UPLIZNA in neurology and rare disease. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The Specialty Account Manager serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. The position develops territory business plans to meet or exceed sales goals, promotes UPLIZNA within approved labeling and applicable legal and regulatory guidelines, and works with stakeholders to address access, reimbursement, and product pull-through. It also builds customer relationships, educates healthcare professionals and office staff on disease state, product information, and site-of-care options, and communicates territory activity and market feedback to company leadership and internal teams. The role works closely with patient services and market access teams, coordinates account support across Amgen field teams, attends medical congresses and society meetings as needed, manages assigned promotional and operational budgets, completes required training and administrative duties, and contributes to a high-performance team. The position requires approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.

Requirements

For Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage territory accounts.
Develop and execute a territory business plan to achieve or exceed annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry and company legal, regulatory, and compliance guidelines, including the PhRMA Code.
Address access, product pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
Develop customer relationships by understanding customer needs and goals and communicating them to relevant team members.
Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
Communicate territory activity accurately and promptly, and provide feedback on market changes and results to leadership, colleagues, and internal departments.
Work closely with patient services and market access team members and coordinate between accounts and Amgen field teams to address account needs.
Educate healthcare professionals and office staff on site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
Complete Company training and administrative duties accurately and on time.
Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities and work/life balance.