Account Manager /Specialty Account Manager - IgG4 - (Rare Disease) Akron, OH

Amgen•Columbus, OH

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-RD rare disease business in Akron, Ohio. The role represents Amgen products to physicians and healthcare professionals, establishes product sales, and manages territory accounts. It provides disease information and education to medical professionals and other external customers involved in patient care. The position focuses on patient-centered disease and product education, execution of strategic account business plans, and consultative selling to healthcare professionals who treat patients with Immunoglobulin-Related Disease (IgG4-RD). The account manager works across a matrix of internal and external partners, identifies opportunities across varied healthcare settings, and builds relationships with key opinion leaders. The role requires in-depth clinical and scientific knowledge of the disease and therapeutic area, as well as adherence to corporate compliance policies, documentation, and reporting requirements.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging work environment.
Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

Bachelor's degree; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet spaces.
Experience educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not lend themselves to simple segmentation.
Documented record of consistent, exceptional performance.

Responsibilities

Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while following corporate compliance guidelines.
Implement marketing-plan goals through execution of a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders in the assigned geography and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, highly technical, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
Follow corporate compliance policies, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.
Work/life balance plans.