Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Akron, OH

Amgen•Columbus, OH

About The Position

Amgen is hiring a Specialty Account Manager to represent UPLIZNA to physicians and other healthcare professionals in a designated territory, establish product sales, and manage territory accounts. The role serves as a central account manager, driving product demand and coordinating relevant field teams to address account needs, including access, pull-through, and reimbursement. The Specialty Account Manager develops and executes a territory business plan to meet or exceed sales goals, promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines, and builds customer relationships by understanding account needs and communicating them to internal teams. The role also educates healthcare professionals and office staff about disease states, product information, and site-of-care options; coordinates with patient services and market access colleagues; and attends medical congresses and society meetings as needed. The position requires accurate and timely reporting and administrative work, use of approved resources, management of promotional and operational budgets, completion of company training, and contribution to a high-performance team. Travel is approximately 80%, which may vary by territory and includes some overnight and weekend commitments.

Requirements

Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage territory accounts.
Act as the central account manager, driving product demand and coordinating relevant field teams to address account needs.
Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal, regulatory, and compliance guidelines, including the PhRMA Code.
Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
Build customer relationships by understanding customer needs and goals and communicating them to other team members.
Meet or exceed corporate sales goals and communicate territory activity accurately and on time as directed by management.
Educate target audiences about disease states and product information to drive product demand.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about changes in the environment and results.
Coordinate between accounts and Amgen field teams to support the full range of account needs.
Work closely with patient services and market access team members and understand their roles in achieving business goals.
Educate healthcare professionals and office staff on site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
Complete company training and administrative duties accurately and on time.
Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the company.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.