Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Manchester, NH

Amgen • Manchester, NH

11d • $145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent KRYSTEXXA to physicians and other healthcare professionals, establish product sales, and manage a territory. The Specialty Account Manager also provides account-management support to Rheumatology and Nephrology accounts in an assigned geography.

The role involves developing and executing territory business plans to achieve sales goals, promoting KRYSTEXXA within approved labeling and in accordance with legal, regulatory, and industry guidelines, and building customer relationships. The account manager serves as a resource on payer policies, reimbursement processes, Medicare and Medicaid rules, and relevant OSHA and HIPAA requirements. The position requires collaboration across Amgen divisions, attendance at medical congresses and society meetings as needed, and timely completion of administrative and sales-reporting responsibilities. It also includes managing assigned budgets and using approved resources to meet territory and account goals.

The role requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen offers a comprehensive benefits package, retirement and savings opportunities, incentive compensation, stock-based long-term incentives, time-off plans, company-wide shutdowns, and flexible work models where possible.

Requirements

• Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
• Approximately 20–30% travel, including some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional, proactive demeanor; strong interpersonal skills; excellent written and verbal communication; and strong organizational, analytical, and computer skills.

Nice To Haves

• At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
• Buy-and-bill experience and success.
• Biologic/biotech sales and reimbursement experience.
• Rheumatology therapeutic-area experience.
• Experience working with institutions and integrated delivery networks.
• Experience in a team environment partnering successfully with Commercial Operations functions.

Responsibilities

• Represent KRYSTEXXA and other Amgen products to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
• Provide account-management support to Rheumatology and Nephrology accounts within the assigned geography.
• Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
• Promote KRYSTEXXA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
• Build customer relationships by understanding customer needs and goals and communicating them to Amgen colleagues.
• Advise customers and Amgen staff on payer policies and reimbursement processes, including eligibility and benefit verification, prior authorization, billing, coding, claims, appeals and denials, Medicare and Medicaid rules, and applicable OSHA and HIPAA requirements.
• Meet or exceed corporate sales goals.
• Communicate territory activity accurately and promptly as directed by management.
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changes in the market environment and results.
• Comply with Amgen policies and guidelines, including the PhRMA code and other applicable guidelines.
• Complete required Amgen training and administrative duties accurately and on time.
• Manage spending within assigned promotional and operational budgets and use approved resources to achieve territory and account goals.
• Collaborate across divisions within the GBU to achieve business objectives.
• Attend medical congresses and society meetings as needed.
• Perform other tasks and responsibilities requested by management.

Benefits

• Comprehensive employee benefits package, including group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• Retirement and Savings Plan with company contributions.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED