About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. Serving as the central account manager, the role drives product demand and coordinates Amgen field teams to address account needs. The position promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines, while supporting access, pull-through, reimbursement, and site-of-care education. The role also manages territory planning, customer relationships, promotional and operational budgets, and timely administrative and territory reporting.

Requirements

  • Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficient in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in compliance with industry and corporate legal and regulatory guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and communicating them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through disease-state and product education.
  • Communicate territory activity accurately and promptly, and provide feedback on market changes and results to leadership and internal teams.
  • Work closely with patient services and market access team members to achieve business goals.
  • Coordinate between accounts and Amgen field teams to support account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage assigned promotional and operational budgets and maximize approved resources to achieve territory and account goals.
  • Complete company training and administrative duties accurately and on time.
  • Contribute to a high-performance team and perform other tasks and responsibilities as requested.

Benefits

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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