About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for IgG4-related disease (IgG4-RD). The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the territory. It includes providing disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to support specialists treating IgG4-RD patients, while maintaining strong disease and therapeutic knowledge and adhering to corporate compliance policies.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of pharmaceutical, biotech, medical-device, or hospital sales experience; or an associate degree and 6 years of such experience; or a high school diploma/GED and 8 years of such experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account-management, sales, and commercial experience; or a master's degree and 6 years; or a bachelor's degree and 8 years; or an associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7 or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3 or more years of experience in rare disease or orphan drugs; ultra-orphan experience preferred and rare-disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Experience in market development or deep profiling in rare, unmet spaces.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not fit simple segmentation.
  • Documented record of consistently exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging environment.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Responsibilities

  • Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while following corporate compliance guidelines.
  • Implement marketing-plan goals through strategic account business plans.
  • Work effectively in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Build productive business relationships with local, regional, and national key opinion leaders in the assigned territory and therapeutic areas.
  • Develop and maintain in-depth clinical and scientific knowledge of the disease and therapeutic area.
  • Use a consultative, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
  • Follow corporate compliance policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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