Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Memphis, TN

Amgen•Memphis, TN

9d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-RD (rare disease) business in Memphis, Tennessee. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It includes providing disease information and education to medical professionals and other external customers involved in patient care. The position focuses on patient-centered disease and product education, strategic account planning, and consultative selling to healthcare professionals who treat immunoglobulin-related disease. The account manager works across a matrix of internal partners and external healthcare organizations, develops relationships with key opinion leaders, and maintains in-depth clinical and scientific knowledge of the disease and therapeutic area. Work must comply with company policies and applicable corporate compliance requirements. The role requires approximately 20–30% travel, including some overnight and weekend commitments. The listed annual salary ranges are $145,311–$196,597 for Account Manager – Level 4 and $158,931–$215,025 for Specialty Account Manager – Level 5. Amgen offers health and welfare plans, financial and retirement plans, work/life balance resources, and career development opportunities.

Requirements

Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, challenging environment.
Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales for a product covered as a medical benefit and requiring extensive coordination with patient access services.
Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
Experience in market development or deep profiling in rare, unmet medical need spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
Documented track record of consistent, exceptional performance.

Responsibilities

Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
Implement marketing plan goals by executing a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders in the assigned geography and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, highly technical, solution-oriented selling approach to address the needs of healthcare professionals treating IgG4-RD patients.
Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical coverage.
Dental coverage.
Vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.