Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Memphis, TN

Amgen • Memphis, TN

11d • $145,311 - $215,025

About The Position

The Account Manager / Specialty Account Manager for IgG4-related disease represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. The role provides disease information and education to medical professionals and other external customers involved in patient care. It uses a consultative, technically oriented selling approach to address the needs of healthcare professionals treating patients with IgG4-related disease.

The position works with internal and external partners to execute account plans, identify educational needs, build relationships with key opinion leaders, and navigate healthcare systems. It requires in-depth disease and therapeutic knowledge and adherence to corporate compliance policies, documentation, and reporting requirements.

Requirements

• Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and computer skills.
• Proficiency in Microsoft Office.
• Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

• Bachelor's degree; graduate business or healthcare-related degree preferred.
• 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
• 3+ years of experience in rare disease/orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
• Immunology or rheumatology experience.
• At least 3 years of in-office injection/infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
• Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
• Market development or deep profiling experience in rare, unmet spaces.
• Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
• Documented record of consistently exceptional performance.
• Ability to work independently in a fast-paced, highly challenging environment.
• Professional, proactive demeanor and strong interpersonal skills.

Responsibilities

• Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while adhering to corporate compliance guidelines.
• Implement marketing-plan goals by executing strategic account business plans.
• Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
• Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
• Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
• Establish productive business relationships with key local, regional, and national KOLs in the territory and assigned therapeutic areas.
• Develop and maintain in-depth clinical and scientific knowledge of the disease and therapeutic area.
• Use a consultative, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
• Follow corporate policies and compliance requirements, including appropriate documentation and reporting.

Benefits

• Retirement and Savings Plan with company contributions
• Group medical, dental, and vision coverage
• Life and disability insurance
• Flexible spending accounts
• Discretionary annual bonus program or sales-based incentive plan for field sales representatives
• Stock-based long-term incentives
• Time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements where possible
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED