About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business in Atlanta, Georgia. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the territory. It provides disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to support healthcare professionals treating patients with IgG4-RD. The account manager works across internal teams and external healthcare organizations, develops relationships with key opinion leaders, and builds in-depth disease and therapeutic knowledge. The role requires compliance with corporate policies, including appropriate documentation and reporting.

Requirements

  • For Account Manager (Level 4): Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • For Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • Bachelor's degree; graduate business or healthcare-related degree preferred.
  • 7 or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • At least 3 years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
  • Experience with market development or deep profiling in rare, unmet-need spaces.
  • Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while adhering to corporate compliance guidelines.
  • Execute the marketing plan through a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with local, regional, and national key opinion leaders in the assigned geography and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, solution-oriented selling approach to address the needs of healthcare professionals treating patients with IgG4-RD.
  • Follow corporate compliance policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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