Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Atlanta, GA

Amgen • Atlanta, GA

3d • $158,931 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The role serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs.

The position develops territory business plans to meet or exceed sales goals, promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines, and coordinates with stakeholders on access, pull-through, and reimbursement. It builds customer relationships by understanding and communicating account needs, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and provides timely territory updates and market feedback.

The role works closely with patient services, market access, and other field teams; attends medical congresses and society meetings as needed; manages assigned promotional and operational budgets; uses approved resources to achieve account and territory goals; completes required training and administrative duties; and contributes to a high-performance team. Travel is approximately 80%, may vary by territory, and includes some overnight and weekend commitments.

Requirements

• For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
• For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
• Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Buy-and-bill experience with documented success and/or biologic or infusion experience.
• Sales experience in rare or specialty disease states.
• Site-of-care and reimbursement experience.
• Experience working with institutions and integrated delivery networks.
• Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

• Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
• Develop and execute a comprehensive territory business plan to achieve or exceed annual sales goals.
• Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
• Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
• Develop customer relationships by understanding customer needs and goals and communicating them to team members.
• Meet or exceed corporate sales goals.
• Communicate territory activity accurately and promptly as directed by management.
• Drive product demand through education on disease state and product information.
• Provide sales and business unit leadership, colleagues, and internal departments with feedback about changing conditions and results.
• Work closely with patient services and market access team members to support business goals.
• Coordinate between accounts and relevant Amgen field teams to address the full range of account needs.
• Educate healthcare professionals and office staff on site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
• Complete required company training and administrative duties accurately and on time.
• Adhere to company compliance policies and guidelines, including the PhRMA code.
• Contribute as a member of a high-performance team and perform other tasks requested by the company.

Benefits

• Comprehensive employee benefits package, including retirement and savings plan with company contributions, medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.
• Work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level